Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


remote desktop cant boot because of external hard disk

Posted on 2014-03-20
Medium Priority
Last Modified: 2014-03-22
Hello experts,
is there any way to remotely change the boot order of a desktop?
We have two remote pcs that cannot restart at all since they were added each a 2 tb external hdd.

So now we cannot restart them unless we have someone there...

Can we change the boit order remotely? and how ?
or  we need to go there once more no other way?
Question by:rguillermo
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
  • +2
LVL 42

Accepted Solution

Adam Brown earned 1000 total points
ID: 39943282
Boot order is controlled by BIOS, so you have to have the ability to access the server remotely before it boots to change the boot order in most cases (the Motherboard manufacturer may provide a Windows utility that allows you to do so in an RDP session, but not all do that). Servers that have a Remote Access device on them can do this (Dell DRAC, HP iLO, etc). If you don't have a windows based bios utility or a remote access device on the systems, you have to get into bios locally to change boot order.
LVL 10

Assisted Solution

0xSaPx0 earned 1000 total points
ID: 39943289
If its a Dell Try this:

If its a different vendor you'll need to find something similar.

HP's can be set programattically via a script but I don't believe remotely.
LVL 56

Expert Comment

ID: 39943705

This would be no problem if the external drives are USB connected.
Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.


Author Comment

ID: 39944132
The external Drives are usb connected...
pc end is a usb
external hdd end is another sort much thinner wirh a división in the middle...also plug in.

Author Comment

ID: 39944141
we have two HP PROdESK 400 G1 SFF
LVL 56

Expert Comment

ID: 39944258
Again: if USB, then no problem.
Booting from USB - if configured at all - will fail, resulting to try the next possible devices which would be your hard drives ->normal startup in any case.
LVL 93

Expert Comment

ID: 39944700
i have seen some (older) PC's that had this problem
what models are these PC's?

Author Closing Comment

ID: 39946808
Thank you very much!
LVL 93

Expert Comment

ID: 39947084
guillermo, how was  your problem solved??

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hi there, This article summarizes what you need if you are going to set up your home or small business Network Attached Storage (NAS) to be accessible from the internet. Of course there are configuration differences based on your NAS or router ma…
Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question