remote desktop cant boot because of external hard disk

Posted on 2014-03-20
Last Modified: 2014-03-22
Hello experts,
is there any way to remotely change the boot order of a desktop?
We have two remote pcs that cannot restart at all since they were added each a 2 tb external hdd.

So now we cannot restart them unless we have someone there...

Can we change the boit order remotely? and how ?
or  we need to go there once more no other way?
Question by:rguillermo
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LVL 40

Accepted Solution

Adam Brown earned 250 total points
ID: 39943282
Boot order is controlled by BIOS, so you have to have the ability to access the server remotely before it boots to change the boot order in most cases (the Motherboard manufacturer may provide a Windows utility that allows you to do so in an RDP session, but not all do that). Servers that have a Remote Access device on them can do this (Dell DRAC, HP iLO, etc). If you don't have a windows based bios utility or a remote access device on the systems, you have to get into bios locally to change boot order.
LVL 10

Assisted Solution

0xSaPx0 earned 250 total points
ID: 39943289
If its a Dell Try this:

If its a different vendor you'll need to find something similar.

HP's can be set programattically via a script but I don't believe remotely.
LVL 54

Expert Comment

ID: 39943705

This would be no problem if the external drives are USB connected.
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Author Comment

ID: 39944132
The external Drives are usb connected...
pc end is a usb
external hdd end is another sort much thinner wirh a división in the middle...also plug in.

Author Comment

ID: 39944141
we have two HP PROdESK 400 G1 SFF

Author Comment

ID: 39944160
LVL 54

Expert Comment

ID: 39944258
Again: if USB, then no problem.
Booting from USB - if configured at all - will fail, resulting to try the next possible devices which would be your hard drives ->normal startup in any case.
LVL 92

Expert Comment

ID: 39944700
i have seen some (older) PC's that had this problem
what models are these PC's?

Author Closing Comment

ID: 39946808
Thank you very much!
LVL 92

Expert Comment

ID: 39947084
guillermo, how was  your problem solved??

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