Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


remote desktop cant boot because of external hard disk

Posted on 2014-03-20
Medium Priority
Last Modified: 2014-03-22
Hello experts,
is there any way to remotely change the boot order of a desktop?
We have two remote pcs that cannot restart at all since they were added each a 2 tb external hdd.

So now we cannot restart them unless we have someone there...

Can we change the boit order remotely? and how ?
or  we need to go there once more no other way?
Question by:RGuillermo
  • 4
  • 2
  • 2
  • +2
LVL 44

Accepted Solution

Adam Brown earned 1000 total points
ID: 39943282
Boot order is controlled by BIOS, so you have to have the ability to access the server remotely before it boots to change the boot order in most cases (the Motherboard manufacturer may provide a Windows utility that allows you to do so in an RDP session, but not all do that). Servers that have a Remote Access device on them can do this (Dell DRAC, HP iLO, etc). If you don't have a windows based bios utility or a remote access device on the systems, you have to get into bios locally to change boot order.
LVL 10

Assisted Solution

0xSaPx0 earned 1000 total points
ID: 39943289
If its a Dell Try this:

If its a different vendor you'll need to find something similar.

HP's can be set programattically via a script but I don't believe remotely.
LVL 58

Expert Comment

ID: 39943705

This would be no problem if the external drives are USB connected.
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.


Author Comment

ID: 39944132
The external Drives are usb connected...
pc end is a usb
external hdd end is another sort much thinner wirh a división in the middle...also plug in.

Author Comment

ID: 39944141
we have two HP PROdESK 400 G1 SFF
LVL 58

Expert Comment

ID: 39944258
Again: if USB, then no problem.
Booting from USB - if configured at all - will fail, resulting to try the next possible devices which would be your hard drives ->normal startup in any case.
LVL 93

Expert Comment

ID: 39944700
i have seen some (older) PC's that had this problem
what models are these PC's?

Author Closing Comment

ID: 39946808
Thank you very much!
LVL 93

Expert Comment

ID: 39947084
guillermo, how was  your problem solved??

Featured Post

Evaluating UTMs? Here's what you need to know!

Evaluating a UTM appliance and vendor can prove to be an overwhelming exercise.  How can you make sure that you're getting the security that your organization needs without breaking the bank? Check out our UTM Buyer's Guide for more information on what you should be looking for!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Suggested Courses
Course of the Month10 days, 9 hours left to enroll

571 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question