Posted on 2014-03-21
When trying to access some reports in Crystal Reports we constantly get the error message
"This action cannot be completed because the other program is busy. Choose "Switch To" to activate the busy program and correct the problem"
This error is affecting multiple users at various times of the day and I've tried many things to resolve. If the users are persistent, they will eventually get into the report - however time of day doesn't seem to be a factor, as this happens at multiple time of the working day, as well as when the user has tried out of hours.
We've ensured that no other programs are running at the same time as accessing the report.
We've ensured that only 1 user is accessing the report at the time
We have checked that there isn't the issue with the updater program running in the background
We have checked the SQL database that this is accessing and there are no issues there
After searching online for a while now, I can't seem to catch a break with this issue.
Would appreciate any help that I can get