Windows 2008 r2 printer servers drivers problem

Hi,

I´ve a 2008 r2 printer server with up to 100 printers configured.

With HP Laser Jet 2200, 2300 and 5000  I have a problem. Every time y open de printer server console and under printers tab y click right  printer xxx props. a  messasge is shown telling me I must install  the driver, but the driver is already installed.

why this behaviour?

I´m migrating printers from a 2000 server to 2008r2

Any idea?
heze54Asked:
Who is Participating?
 
Norm DickinsonGuruCommented:
Have you attempted to configure the HP Universal Printer Driver as opposed to individual specific drivers?  See the Wiki http://en.wikipedia.org/wiki/HP_Universal_Print_Driver

See http://www.hp.com/go/upd for download and read the attached PDF for more information.
emr-na-c03633736-2.pdf
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Norm DickinsonGuruCommented:
Often printers require different drivers when running on different operating systems, so perhaps you need to research and download a newer driver or one built for the particular operating system you are now running. 2008 R2 is a 64-bit platform and perhaps you have the 32-bit driver installed or some other slight difference which allows it to function but is not ideal.

HP Drivers can be found at:
http://www8.hp.com/us/en/drivers.html
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heze54Author Commented:
HI,

Of course, I dont use the same driver for win 2000 and 2008. I downloaded the latest drivers available for that model.
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Norm DickinsonGuruCommented:
Well, we have to check the basics first before diving into a complex issue when it sometimes is as simple as that. Another possibility is that you need to set up printer driver isolation, which is detailed in: http://msdn.microsoft.com/en-us/library/windows/hardware/ff560836(v=vs.85).aspx

Some general tips on printer drivers for Server 2008 R2 can also be found at:
http://technet.microsoft.com/en-us/library/cc732946.aspx
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heze54Author Commented:
Image error
error-printer.png
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Norm DickinsonGuruCommented:
Sorry but I cannot easily translate to English. Can you type the error out into the text box so that this website can translate it for me? Thanks.
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heze54Author Commented:
In english.. aprox!!

The driver for the printer  "HP LaserJet 500 Series PCL6" is not installed in this computer. Some features will no be available. Do you want to install it now?
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heze54Author Commented:
Hi,

With the  Universal printing driver, same result.

I´m going to check your links.


Thanks a lot
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Greg HejlPrincipal ConsultantCommented:
install the printer drivers using 'Run as Administrator'.

I ran into this issue the other day - one of the HP drivers was not signed.
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heze54Author Commented:
But... it´s really strange because this situation only happens when I work with HP printers. There are configured up to 1 hundred of printers Xerox, Panasonic etc etc... and only problems with HP.
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Greg HejlPrincipal ConsultantCommented:
Right, the issue I had was with HP Printer drivers that were not signed. I have three drivers that get installed with my HP printers - it looks like one of the wsd drivers is not signed properly by hp - this is a generic driver that gets used by most HP printers.
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heze54Author Commented:
after reboot the server, universal printer worked!!
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