Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Parts of font missing when printing from AutoCAD

Posted on 2014-03-21
7
Medium Priority
?
865 Views
Last Modified: 2014-04-05
Client is using AutoCAD LT 2014
When they print using the DWG to PDF function within AutoCAD to a KIP 7100 plotter, portions of the font are missing when it is printed.

This does not happen with printing using the Adobe driver within AutoCAD, nor does it happen with printing to the KIP 3000 plotter.

We have reinstalled AutoCAD and Acrobat Pro & Reader, along with replace the KIP 7100 drivers, but the problem persists. They are using Neutraface text.

We tested plots from this computer from another computer & sent them to the KIP 7100, and there were no issues. So the issue appears to be local to his machine.

My current options are to try another PDF writer/reader, such as CutePDF, or to update the KIP 7100 drivers, which I would prefer to use as a last resort.
0
Comment
Question by:PCLANTECHS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 16

Expert Comment

by:dhsindy
ID: 39947494
That is not a standard AutoCAD font.  Verify that the font has been installed on that terminal.
0
 
LVL 1

Author Comment

by:PCLANTECHS
ID: 39950083
I am not familiar with AutoCAD. How do I ensure the font has been installed?
0
 
LVL 1

Author Comment

by:PCLANTECHS
ID: 39953426
I spoke with the end user. This actually happens on several fonts that are standard AutoCAD fonts.

So it isn't an issue with the font not being installed.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 16

Expert Comment

by:dhsindy
ID: 39961588
Could the plotter be dirty, need cleaning, or wearing out.  I have had some fonts usually the bottom part of the letters not printing when the rolls are not moving smoothly.

Try printing from another program if possible and see if the problem exists.
0
 
LVL 1

Accepted Solution

by:
PCLANTECHS earned 0 total points
ID: 39967714
The issue ended up being the driver type on the plotter. Updated the driver to KIPScript and it worked fine.
0
 
LVL 16

Expert Comment

by:dhsindy
ID: 39970886
I have no complaint about refunding the points.  The user solved their own problem.
0
 
LVL 1

Author Closing Comment

by:PCLANTECHS
ID: 39979850
Issue was with the plotter driver.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The following article will describe how to add/edit a dimension style through AutoCAD VBA. AutoCAD VBA has its quirks and when it comes to dimensions and controlling how they look through VBA.  This is where AutoCAD can be vividly confusing. The…
Have you ever come up with a need of emailing only few pages of PDF file to one of yourfriend or colleague, instead of whole Adobe file? If yes, then surely you have face problems in doing that! Read this section as I have suggested multiple solutio…
In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

596 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question