Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Exchange 2013 - Outlook 2010 & 2007 cannot expand public folders

Posted on 2014-03-21
4
4,390 Views
Last Modified: 2014-03-24
Hello,

I've built a new Exchange 2013 server on a Windows 2012R2 server.

Using ECP, I've created a new Public Folder Mailbox, and a few Public Folders.  


When trying to view and expand the Public Folders from within Outlook 2010 SP1, I'm receiving the following error:
Cannot ExpandThis is on a lab environment with no Internet access pre-production.

What am I missing here?

Thanks in a advance.

RealTimer
0
Comment
Question by:realtimer
4 Comments
 
LVL 8

Expert Comment

by:EEhotline
ID: 39946620
Is it just outlook? Does accessing public folders via OWA works fine?

Check the Autodiscover, make sure it can discover the email address that is stamped on the public folder mailbox.
Verified that the Mailbox databases are pointing to correct Public Folder database.
Verified that the RPC Client access service is running on the CAS/HUB server and look at the “RPC Client access service” in the mailbox server, it might be stopped. Try to restart them.
0
 
LVL 11

Expert Comment

by:NetoMeter Screencasts
ID: 39947083
Double-check the permissions on the PF
0
 
LVL 27

Accepted Solution

by:
davorin earned 500 total points
ID: 39947589
Also please check this one:
http://support.microsoft.com/kb/2839517/en
0
 

Author Comment

by:realtimer
ID: 39951102
Davorin - Thanks, this was the issue.  Appreciate it!!
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
how to add IIS SMTP to handle application/Scanner relays into office 365.

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question