• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 330
  • Last Modified:

Online reservation system disconnected from payment gateway

I'm trying to configure an online reservation system which can accept credit cards while confirming a reservation.  Testing the system, there is a failure at the point when the guest is being transferred to our secure server to enter their credit card details -- an error 404.
If you have a way of determining what is causing this, I'd appreciate it.

To reproduce the issue, visit www.mauitradewinds.com/RezTest/availability.html and follow these steps:

1. Select "New Booking" from the menu.

2. Choose an arrival date, and a departure date at least five nights later than arrival, and click "Book Now!"

3. Fill in the form fields and click "Confirm".   If the system were working, you would see a brief message "Sending booking data" and then you would arrive at a secure website. When I test this, I get an error 404.
0
ddantes
Asked:
ddantes
  • 3
  • 3
1 Solution
 
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
It seemed to work fine for me.  

The only suggestion I have is the below fields should not be fillable and should auto calculate based on the room type I choose and the dates I chose.  

Rent per Night      
Number of Nights      
Discount for stays of 7 nights or longer      
Room Total      
Cleaning Fee      
Hotel Tax
0
 
ddantesAuthor Commented:
Thank you.  Yes, I should have specified that in my original post.  Do you have a way to determine which link or URL is broken when "Confirm" is clicked?
0
 
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
Ok, I see now.  The page is using your script here http://www.mauitradewinds.com/RezTest/cgi-bin/rez60std.pl and somehow you have programed that to end up on a page that does not exist.  The console shows that pl file is there but it must be redirecting to the wrong place.

Where are you programming it to go to?
0
Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
ddantesAuthor Commented:
rez60conf.txtTransMan.txt

Thank you.  I believe it should go to a PERL file called TransMan.pl
The path to TransMan.pl is set in  a file rez60conf.pl, and I may have configured that wrong.
The file is in a folder named scgi, and I am uncertain how to specify the URL for that file.
I've attached TransMan.pl and rez60conf.pl.
The server error log reports:
[Sat Mar 22 12:48:53 2014] [client 76.245.196.197] File does not exist: /srv/m/maui2/mtw/RezTest/cgi-bin, referer: http://www.mauitradewinds.com/RezTest/booking_data.html
0
 
ddantesAuthor Commented:
I did find an incorrect URL in the configuration -- thank you.
0
 
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
That's great!

Think about using BugFinder (top right link) for the process of making a reservation.  I think you can tighten it up a bit and go more streamlined. You can get multiple eyes giving you different points of view.

Good Luck!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now