Solved

CRM 2013 Workflow - Stages and Wait Conditions

Posted on 2014-03-22
2
480 Views
Last Modified: 2014-03-24
Greetings Experts,

I have put the attached in place as a test but I am missing something here. If I add data to the field at say 5 minutes and save - it will still send the email in stage 2.

Any suggestions on doing this properly much appreciated.
I am trying to set up a scheme that sends out a number of emails until a date is entered into a field. Thanks.
WorkflowStages.png
0
Comment
Question by:sunny-j
2 Comments
 
LVL 29

Accepted Solution

by:
Feridun Kadir earned 500 total points
ID: 39947850
I think the logic is not right. You have the wait after the test which I think is the problem.

For example, in stage 2, the test is performed and then you have the wait. Whilst the workflow is in the wait, any further changes to the record will not affect the wait which will continue for the 6 mins and then the workflow moves to the next step.

I think your logic should be, if date sent does not contain data, then send email, followed by wait 4 minutes.
Stage 2, as above followed by another wait and soon.

So the test should come after the wait.
0
 

Author Comment

by:sunny-j
ID: 39949704
that worked perfectly, thank you again.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This is a walkthrough guide I wrote whilst upgrading my on-premise MS Dynamics CRM 3.0 deployment to 4.0. This covers the actual installation of the product to a working level for my system, I ran into a lot of issues that the steps below fixed so h…
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question