McAfee EPO 4.6, updates failed
Posted on 2014-03-22
I'm new to McAfee EPO & have trouble as end-users machine auto update says "updated failed"
EPO version is 4.6
McAfee Agent 4.8
VSE 8.8 Patch 1 or Patch 4
We have some superagent servers, the machines in the particular location tries to contact superagent servers and it says "Valid repository not found" when I do a update. If i check the Mcscript logs, it says the catalog version is not upto-date. There are also other errors, that says connecting to a particular ip & it fails. However, on the auto-repository list if i i place a check mark other than repository server to connect to internet, it downloads successfully (after manually changing proxy on McAfee Agent itself). I do not understand few things as why does Superagent servers catalogs are not upto date. Is my understanding is right that superagent servers gets updates from central EPO server, which then passes to end-devices at respective location? Also as per the agent settings, it has to use internet explorer proxy, but why it didn't connect to internet unless i manually went &changed the proxy to match that in IE? Why it didn't take IE settings?
What is the other way of getting updates from super agent server? Is there a way to mention UNC path on superagent servers so if primary method fails, it can contact secondary?