Link to home
Start Free TrialLog in
Avatar of finkeltron
finkeltronFlag for United States of America

asked on

Server 2012 R2 essentials experience setup error

I'm getting an error when installed the essentials experience role on Server 2012 R2. When I try to configure after the role it is installed I get the error with no helpful information.
8883.image-thumb-5C032E9A.png
Avatar of Cliff Galiher
Cliff Galiher
Flag of United States of America image

What troubleshooting steps have you taken?
Please follow steps mentioned in below article, it talks about your issue

http://support.microsoft.com/kb/2914651
Avatar of finkeltron

ASKER

I've already played around with the steps in that KB. I get an error "The following accounts could not be validated". Other info to know about my environment:

1. Windows 2012 R2 is a member domain server.
2. Domain controller is a windows 2008 SBS.
20140323-105210-Server-Two.png
Anyone? Guess this is going to be an abandoned question?
For what its worth I have some new developments on this issue but it seems there is no interest.

I decided to promote the server to a domain controller and re-run the essentials role.

I did get further in the role install process but now it's stuck at 65% for more than 24 hours. I'm afraid to reboot. User generated image
The Essentials Experience Role may not like being installed on a server that has a dash in its name.  I would try renaming the server -- but to do this you need to demote it from being a DC.

BTW, making it a DC is not needed and not recommended.
I only made it a DC because the essential role would not install when the server was a member server. So in your experience the "-" in a host name prevents the essentials role from completing? This sounds extremely odd. How do I stop the role install?
The role is sensitive to Hostname (ie, if it is more than 14 characters it definitely will not install).  I haven't had direct experience with a hostname that includes a dash, but it could be causing the problem.

You can look at C:\Windows\Logs\CBS\cbs.log to see if there are any specific errors noted.

To stop the install, just reboot the server (you may need to use "shutdown /r" at an elevated command prompt to do this).
The log is massive. What should i be looking for?
Here's the log.
CBS.log
I rebooted and the essentials install still appears stuck at 65%.
Please try running the following command:

DISM /Online /Cleanup-Image /RestoreHealth

Reference for DISM

Reboot again after that and see if you can then install the role.
Still stuck at 65%.
Have you been using this server for anything else?  If not, I suggest reformat the hard drive and start over.
ASKER CERTIFIED SOLUTION
Avatar of finkeltron
finkeltron
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Paid for MS support. took 20 hours.
Contacted microsoft.
Avatar of Undisputed
Undisputed

so what was the solution that microsoft came up with?
MS solution was??