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cannot print on shared Hp Pro 200

Posted on 2014-03-23
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Last Modified: 2014-03-31
Hi i have HP Pro 200 printer , installed on pc having windows 7 32 bit , its working fine , i have shared it to use on otehr pcs .
one of teh pc having windows 7 32 bit , i have instaleld shared printer , if i go to control panel and devices and printers i can see printer there .
but if i open a document word or excel and try to print , i cannot see this printer there .
also cannot set this printer to default
please advice
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Question by:sanjeevkmrs
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Sivaraj E earned 500 total points
ID: 39948472
Are you able to delete the printer and re-install it, did you try this way ?

Regards, Shiva
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Expert Comment

by:nobus
ID: 39949705
did you reboot the pc?  it can help
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Author Comment

by:sanjeevkmrs
ID: 39950328
yes tried all measures
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LVL 92

Expert Comment

by:nobus
ID: 39950651
what measures? (you know them, but i don't)
did you use the add printer ?  and what options you used ?
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Author Comment

by:sanjeevkmrs
ID: 39964823
let me check
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Author Closing Comment

by:sanjeevkmrs
ID: 39968416
thanks
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