Solved

wifi, web browsing issue with chromebooks

Posted on 2014-03-23
3
615 Views
Last Modified: 2014-04-30
I have an engenius and cisco wifi bgn. they work fine with Microsoft laptops. chromebooks connect fine and have strong signal. but when I am we bborwsing they will just suddenly stop and will say "connecting" in bottom left of chrome and just spin for about 30 seconds. then they will start working again and I can browse fast and click for a little bit and then again for 30 seconds thye will just stop...every few minutes it stop for 30 seconds. I cant figure it out....

chromebook works fine with my home wifi. no issues.

I have tried adjusting almost all settings on the wifi units...I have called the manufacturers and google.

the chromebook is set to bypassthe firewall content filter.

the wifi, firewall, chromebook are all up to date, firmware and all.

I have a guest wifi network. it is a totally separate network all the way back to the firewall, uses same firewall. goes to internet only. the chromebook works fine there also...no issues.

any thoughts??? thank you very much
0
Comment
Question by:CCLCLS
  • 2
3 Comments
 
LVL 16

Expert Comment

by:gurutc
ID: 39950131
There are lots of posts in the Google Chromebook forums about this.  The fixes involve turning off all the bells and whistles on the Wireless Network.  No settings changed on the Chromebook itself.

Some suggestions include:

Turn off dual band wireless g/n and set to g.
Turn off WMM
Set channel bandwidth to fixed.
Turn off WPS
Set encryption at something simple like WPA2

These may not sound like fun settings, but users are reporting them to be working.
0
 

Accepted Solution

by:
CCLCLS earned 0 total points
ID: 40023791
problem ended up being something with the firewall. I had to set the chromebooks up to bypass the SSO agent on the firewall...
0
 

Author Closing Comment

by:CCLCLS
ID: 40031530
this is what worked for me to fix the delay issue...
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
Working settings for French ISP Orange "Prêt à Surfer" SIM cards for data connections only. Can't be found anywhere else !
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
This Micro Tutorial demonstrates in Google how to submit a page to get it crawled quickly or recrawled after making changes that you wan tot show up in Google.

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now