Solved

wifi, web browsing issue with chromebooks

Posted on 2014-03-23
3
618 Views
Last Modified: 2014-04-30
I have an engenius and cisco wifi bgn. they work fine with Microsoft laptops. chromebooks connect fine and have strong signal. but when I am we bborwsing they will just suddenly stop and will say "connecting" in bottom left of chrome and just spin for about 30 seconds. then they will start working again and I can browse fast and click for a little bit and then again for 30 seconds thye will just stop...every few minutes it stop for 30 seconds. I cant figure it out....

chromebook works fine with my home wifi. no issues.

I have tried adjusting almost all settings on the wifi units...I have called the manufacturers and google.

the chromebook is set to bypassthe firewall content filter.

the wifi, firewall, chromebook are all up to date, firmware and all.

I have a guest wifi network. it is a totally separate network all the way back to the firewall, uses same firewall. goes to internet only. the chromebook works fine there also...no issues.

any thoughts??? thank you very much
0
Comment
Question by:CCLCLS
  • 2
3 Comments
 
LVL 16

Expert Comment

by:gurutc
ID: 39950131
There are lots of posts in the Google Chromebook forums about this.  The fixes involve turning off all the bells and whistles on the Wireless Network.  No settings changed on the Chromebook itself.

Some suggestions include:

Turn off dual band wireless g/n and set to g.
Turn off WMM
Set channel bandwidth to fixed.
Turn off WPS
Set encryption at something simple like WPA2

These may not sound like fun settings, but users are reporting them to be working.
0
 

Accepted Solution

by:
CCLCLS earned 0 total points
ID: 40023791
problem ended up being something with the firewall. I had to set the chromebooks up to bypass the SSO agent on the firewall...
0
 

Author Closing Comment

by:CCLCLS
ID: 40031530
this is what worked for me to fix the delay issue...
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Multi-source agreements are important because they set standards that all manufacturers should follow to ensure that devices are compatible with multiple vendors. The multi-source agreement (MSA) is an agreement that establishes how multiple vendors…
In this article we have discussed about the OS X EI Capitan and how to fix Wi-Fi issue in OS X El Capitan. We have explained how to delete system level preferences and create a new Wi-Fi location to resolve Wi-Fi issue.
This video will take you through the Acquisition tab overview.  You will learn to navigate All Traffic and Organic Keywords. It will take you through the Social Overview, Site Content, and Real Time tabs. Click on Acquisition – Overview : Look at Al…
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question