Solved

Google Groups not forwarding emails to (at least one) account

Posted on 2014-03-23
3
487 Views
Last Modified: 2015-03-02
Hello:

I recently set up a Google Groups as a way to route emails to a select group of individuals.  One person gave me the following feedback: "The issue is that i am a member of the list but when i post i don't get the emails to my account."  She does get emails that others send, but not herself.  This is a most strange symptom.  

Also, there seem to be some reports that those who already have a Google account seem to have an easier time of signing up than those who have a different email carrier.  I would appreciate hearing from anyone who has faced either of these obstacles and overcome them.  Many thanks, ~Peter Ferber
0
Comment
Question by:PeterFrb
  • 2
3 Comments
 
LVL 52

Accepted Solution

by:
Scott Fell,  EE MVE earned 500 total points
ID: 39949294
You have to really start by checking the email logs from the person that says they are not getting email.  

The problem with mass email even from google groups is the email can be marked as spam by the mail server and is not send to the phone/macmail/outlook. If it did make it through, macmail and outlook have their own spam filters.  In addition, some people have anti spam software that also interacts with email.  Some email systems detect bulk mail and send back a soft bounce waiting for somebody to respond, "yes I am human".  Or their email system could also be graylisting.   Comcast and AOL can be the hardest to get past for bulk mail.  It can be very confusing to find email they actually are receiving.  

This is why it is best to start with the email logs so you know if the mail actually was received by their email server and it is probably lost in one of multiple spam folders.
0
 

Author Comment

by:PeterFrb
ID: 39949524
An excellent suggestion!  I have forwarded your post to the one who was having the problem.  I expect that this will take care of the problem.  I'll forward again when she lets me gives me feedback.  Thank you.  ~Peter
0
 

Author Closing Comment

by:PeterFrb
ID: 40033521
Yes, it was in spam.  THanks!
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Upgrade firmware on Engenius BH-ENS202Wi-Fi router 5 38
Martian Packets Unix 5 50
Internet Protocol Security question 3 66
Use of vpn-filter value  in S2S VPN 2 29
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
I had an issue with InstallShield not being able to use Computer Browser service on Windows Server 2012. Here is the solution I found.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now