Solved

activation and deactivation of licenses

Posted on 2014-03-23
6
141 Views
Last Modified: 2014-04-06
there are so many softwares like adobe , sketchup etc......need to activate while installing

 what will happen , if user changes computer and install again ....without doing anything on old computer
0
Comment
Question by:techp
6 Comments
 
LVL 95

Expert Comment

by:Lee W, MVP
ID: 39949566
It depends on the software, version purchased and requirements of the license.  It may not activate on the new system.  Speculating much beyond that is not really appropriate given my understanding of the rules of this site.
0
 

Author Comment

by:techp
ID: 39949572
if computer formats without deactivating , what will happen
0
 
LVL 95

Accepted Solution

by:
Lee W, MVP earned 200 total points
ID: 39949579
It depends on the software, version purchased and requirements of the license.

Since hardware can fail, in that scenario, I would contact the vendor and explain the circumstance.
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 26

Assisted Solution

by:David Brugge
David Brugge earned 100 total points
ID: 39950878
Lee is correct. Every vendor handles this differently. My experience with Adobe is that they are willing to let you explain the situation and reset my activation. Microsoft fell on deaf ears.

By and large, most software vendors let you install one copy and one backup on a personal computer for personal use.

Once the mothership says that you have reached your limit, the software will not activate. What happens then is up to the individual software.
0
 
LVL 23

Assisted Solution

by:tailoreddigital
tailoreddigital earned 200 total points
ID: 39950953
I've had a drive fail after activation of Adobe.    The first time i had this issue, i explained, then they reset the activation (so i could activate it).    I had this happen a second time and they made me wait a week (i wasn't happy).   They didn't say it was going to take a week, they had my support ticket hung up for a week, but i could tell it was intentional.   The first time they reset it through chat in 5 minutes.

I found with Microsoft,  the activation limit was a bit more flexible.    Even after the 2 hard drive failures, i didn't have any issues with reactivating.
0
 

Expert Comment

by:kargen27
ID: 39952023
I've been upgrading XP computers to 7 and so far I haven't had a problem getting a new activation code for the programs that are still supported and compatible.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now