HP Z200 giving 1720 SMART Hard Drive imminent failure on brand new SSD
Posted on 2014-03-24
Recently purchased three Crucial 240GB M500 solid state drives to upgrade three HP Z200 workstation PCs. All three PCs existing hardware are identical as are the three new SSD.
After attaching the disks to our PCs the BIOS picks up the hard drives fine but immediately brings up a warning of "1720 SMART Hard Drive detects imminent failure". The only way to bypass this screen is to hit F1. After doing this we were all able to ghost/clone our existing 3.5 SATA disks to the new solid state drives without any errors.
Whilst the ghosting process completed without any errors for any of us we're all still stuck with this problem whereby the SMART Hard Drive test seems to think these brand new drives are going to fail imminently. However all three disks are brand new and I don't believe all three were delivered with faults.
We've flashed our BIOS to the very latest version from HP support and all three hard drives are running the latest firmware provided by Crucial. All three PCs run perfectly once booted and clearly are not about to fail.
Whilst it's not a major problem, two out of the three PCs are used for out of hours support and if these PCs require a reboot remotely at any stage, they won't boot past the SMART Hard Drive detects imminent failure error without hitting the F1 key which we're obviously unable to do if we're not physically sat at the PCs.
After updating the BIOS and running the latest firmware on the hard drives we're out of ideas to get around this. If there's a way to switch off the SMART drive check on boot that would resolve the problem but we can't see anything relating to this in the BIOS options.
Thanks in advance