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Someone Sending Emails Using My Email Address

Posted on 2014-03-24
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Last Modified: 2014-03-24
I have a friend, that has complained that someone is sending emails to all her contact list using her email address ( hotmail account ).

I suggested for her to change her password, which she did; but she and her contacts are still getting these emails that someone is sending from her hotmail account.

A few questions I have.

1. Is changing her password the only step she needs to take?
2.  Is there anything she should worry about, even if she changed the password?
3.  Is there anything she can do to prevent this from happening in the future?


She is really concerned about her private/personal information.
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Question by:mmsi
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Accepted Solution

by:
Dan Craciun earned 200 total points
ID: 39950281
Tell her to use two-step authentication: http://windows.microsoft.com/en-us/windows/two-step-verification-faq

HTH,
Dan
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Author Closing Comment

by:mmsi
ID: 39950336
thanks for the quick response.
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LVL 34

Expert Comment

by:Dan Craciun
ID: 39950688
Glad I could help!
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