Solved

Exchange 2010 / SBS 2011 - aliases vs. distribution lists : your thoughts?

Posted on 2014-03-24
3
781 Views
Last Modified: 2014-03-24
I don't know enough as I should about SBS and Exchange.  But need to learn!

A question for you:

an sbs domain is set up and working fine with a few users.

They have some email addresses set up on their website so when people write to those different addresses, it goes to 1 or more people. Some people want / need aliases.

Overall, what's wrong with setting up distribution lists for these vs. the 1 to 1 (aliases) not being made a distribution list? (and then - how DO you set up an alias).

Seems you can see easily by looking at users and distribution lists, all the email addresses.

How can you easily also see aliases?

again, say there's users A@domain.com, B@domain.com & C@domain.com

They want 1@domain.com to go to users A & B (a distribution list, right?)
The want 2@domain.com to go to user C (an alias, right?).

I'm thinking making all the non-user addresses distribution lists adds flexibility?

Right now they want 2@domain.com to (just go to C).  But maybe something changes, they get a user D and want 2 to go to C & D.  More than an alias.  Easier to just add D to the distribution list for 2?

And while I am using SBS 2011 and Exchange 2010, this is just general questions for any exchange install, right?

But I don't know what I am doing and would defer to you guys, the experts.
0
Comment
  • 2
3 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39950704
Unless they need to reply as an adddress, all generic addresses may as well be distbribution groups. You can then add and remove users easily.
If you use the SBS console to create the groups, then you also get the opportunity to archive a copy of the emails sent to the group to a public folder. That means if someone is away (or sick) and you change the membership later, someone can check the archive for emails.

If a reply is required, then I put them as shared mailboxes. I never put generic addresses on to a specific user account directory.

Simon.
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39950796
Thanks.  That last part I am not up to yet : )  But that means people have to routinely check 2 inboxes?  The shared and their own?

And when they reply to an email in the shared box, does it go out as them or the shared box name?

THANKS!
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39950814
If you set the second mailbox as an additional ACCOUNT in Outlook, then they get alerts etc for the second account as well. That also means that when sending email it will get stored in the second mailbox sent items.

Simon.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

OfficeMate Freezes on login or does not load after login credentials are input.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now