Solved

Exchange 2010 / SBS 2011 - aliases vs. distribution lists : your thoughts?

Posted on 2014-03-24
3
792 Views
Last Modified: 2014-03-24
I don't know enough as I should about SBS and Exchange.  But need to learn!

A question for you:

an sbs domain is set up and working fine with a few users.

They have some email addresses set up on their website so when people write to those different addresses, it goes to 1 or more people. Some people want / need aliases.

Overall, what's wrong with setting up distribution lists for these vs. the 1 to 1 (aliases) not being made a distribution list? (and then - how DO you set up an alias).

Seems you can see easily by looking at users and distribution lists, all the email addresses.

How can you easily also see aliases?

again, say there's users A@domain.com, B@domain.com & C@domain.com

They want 1@domain.com to go to users A & B (a distribution list, right?)
The want 2@domain.com to go to user C (an alias, right?).

I'm thinking making all the non-user addresses distribution lists adds flexibility?

Right now they want 2@domain.com to (just go to C).  But maybe something changes, they get a user D and want 2 to go to C & D.  More than an alias.  Easier to just add D to the distribution list for 2?

And while I am using SBS 2011 and Exchange 2010, this is just general questions for any exchange install, right?

But I don't know what I am doing and would defer to you guys, the experts.
0
Comment
  • 2
3 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39950704
Unless they need to reply as an adddress, all generic addresses may as well be distbribution groups. You can then add and remove users easily.
If you use the SBS console to create the groups, then you also get the opportunity to archive a copy of the emails sent to the group to a public folder. That means if someone is away (or sick) and you change the membership later, someone can check the archive for emails.

If a reply is required, then I put them as shared mailboxes. I never put generic addresses on to a specific user account directory.

Simon.
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39950796
Thanks.  That last part I am not up to yet : )  But that means people have to routinely check 2 inboxes?  The shared and their own?

And when they reply to an email in the shared box, does it go out as them or the shared box name?

THANKS!
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39950814
If you set the second mailbox as an additional ACCOUNT in Outlook, then they get alerts etc for the second account as well. That also means that when sending email it will get stored in the second mailbox sent items.

Simon.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Find out what you should include to make the best professional email signature for your organization.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question