Solved

Exchange 2010 / SBS 2011 - aliases vs. distribution lists : your thoughts?

Posted on 2014-03-24
3
864 Views
Last Modified: 2014-03-24
I don't know enough as I should about SBS and Exchange.  But need to learn!

A question for you:

an sbs domain is set up and working fine with a few users.

They have some email addresses set up on their website so when people write to those different addresses, it goes to 1 or more people. Some people want / need aliases.

Overall, what's wrong with setting up distribution lists for these vs. the 1 to 1 (aliases) not being made a distribution list? (and then - how DO you set up an alias).

Seems you can see easily by looking at users and distribution lists, all the email addresses.

How can you easily also see aliases?

again, say there's users A@domain.com, B@domain.com & C@domain.com

They want 1@domain.com to go to users A & B (a distribution list, right?)
The want 2@domain.com to go to user C (an alias, right?).

I'm thinking making all the non-user addresses distribution lists adds flexibility?

Right now they want 2@domain.com to (just go to C).  But maybe something changes, they get a user D and want 2 to go to C & D.  More than an alias.  Easier to just add D to the distribution list for 2?

And while I am using SBS 2011 and Exchange 2010, this is just general questions for any exchange install, right?

But I don't know what I am doing and would defer to you guys, the experts.
0
Comment
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39950704
Unless they need to reply as an adddress, all generic addresses may as well be distbribution groups. You can then add and remove users easily.
If you use the SBS console to create the groups, then you also get the opportunity to archive a copy of the emails sent to the group to a public folder. That means if someone is away (or sick) and you change the membership later, someone can check the archive for emails.

If a reply is required, then I put them as shared mailboxes. I never put generic addresses on to a specific user account directory.

Simon.
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39950796
Thanks.  That last part I am not up to yet : )  But that means people have to routinely check 2 inboxes?  The shared and their own?

And when they reply to an email in the shared box, does it go out as them or the shared box name?

THANKS!
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39950814
If you set the second mailbox as an additional ACCOUNT in Outlook, then they get alerts etc for the second account as well. That also means that when sending email it will get stored in the second mailbox sent items.

Simon.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question