atayqed
asked on
Acer Aspire - missing msconfig.exe
System has multiple malware windows popping up trying to extort money. So started in Safe Mode and now find that msconfig cannot be found by W indows. Ran sfc and it found and corrected errors but still no msconfig. can it just be copied from a Windows disk and re-installed
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
did you run sfc more than once? that may be needed
don't forget to reboot!
also a repair install can help :
http://www.sevenforums.com/tutorials/681-startup-repair.html
if this does not help, tell us what malware you removed
don't forget to reboot!
also a repair install can help :
http://www.sevenforums.com/tutorials/681-startup-repair.html
if this does not help, tell us what malware you removed
I don't recommend repair installs on Windows 7. Get Malwarebytes to run first. Install, run flash scan, reboot, quick scan, reboot, then full scan. Run hijackthis scan and look for startup entries in the user folders (like User\appdata\local\temp) and remove entries like that. Check your browser extensions on all web browsers and reset default searches. Download kaspersky's TDSSKiller and run a quick rootkit scan just for good measure.
Confirm the system is clean by updating antivirus, attempt to perform windows update, and do a Google search and click through a couple results to make sure you don't get goofy redirects.
If you have trouble getting Malwarebytes started, let me know... But you want at least the quick or the full scan to be run on a full boot (not safe mode).
Confirm the system is clean by updating antivirus, attempt to perform windows update, and do a Google search and click through a couple results to make sure you don't get goofy redirects.
If you have trouble getting Malwarebytes started, let me know... But you want at least the quick or the full scan to be run on a full boot (not safe mode).
MSconfig might even be still in a different folder on your machine that you can copy it from. go to the command prompt and type
Open in new window
then search for it with:Open in new window
You'll probably find the file in a winsxs folder, about 300 Kb. Copy it to your system32 folder
also, check your path environment variable to make sure "C:\windows\system32" is in it
Get Malwarebytes and TDSSKiller to run on it to make sure it's clean.