Excel 2013 attachments open with a blank or grey page

Posted on 2014-03-24
Medium Priority
Last Modified: 2014-05-01
We have MS Office 2010 AND 2013 Professional installed in our office. When we open an Excel attachment in Outlook it opens Excel 2013 with a blank page only. If we save the file and then open it the file opens normally.

HOW can I fix this so the attachment opens without first saving the file?

 Shane D.
Question by:ComputerPros-ga
  • 2

Author Comment

ID: 39957340
Removed MS Office 2010 and it's working OK now.
LVL 101

Accepted Solution

John earned 2000 total points
ID: 39957352
So then it was having two versions installed on one machine. That was not really clear above. I thought you were saying the issue occurred on multiple machines some with Office 2010 and some with Office 2013.
LVL 101

Expert Comment

ID: 40035598
@ComputerPros-ga - Thanks for following up and I was happy to help.

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