Solved

Excel 2013 attachments open with a blank or grey page

Posted on 2014-03-24
3
1,178 Views
Last Modified: 2014-05-01
We have MS Office 2010 AND 2013 Professional installed in our office. When we open an Excel attachment in Outlook it opens Excel 2013 with a blank page only. If we save the file and then open it the file opens normally.

HOW can I fix this so the attachment opens without first saving the file?


Thanks,
 Shane D.
0
Comment
Question by:ComputerPros-ga
  • 2
3 Comments
 

Author Comment

by:ComputerPros-ga
ID: 39957340
Removed MS Office 2010 and it's working OK now.
0
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39957352
So then it was having two versions installed on one machine. That was not really clear above. I thought you were saying the issue occurred on multiple machines some with Office 2010 and some with Office 2013.
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 40035598
@ComputerPros-ga - Thanks for following up and I was happy to help.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Photo Albums in PowerPoint Photo Albums are a very useful tool in PowerPoint and allow you quickly add a large number of images. The images can be formatted in a variety of ways so that you are able to create a professional looking presentation v…
Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question