Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1346
  • Last Modified:

Excel 2013 attachments open with a blank or grey page

We have MS Office 2010 AND 2013 Professional installed in our office. When we open an Excel attachment in Outlook it opens Excel 2013 with a blank page only. If we save the file and then open it the file opens normally.

HOW can I fix this so the attachment opens without first saving the file?


Thanks,
 Shane D.
0
ComputerPros-ga
Asked:
ComputerPros-ga
  • 2
1 Solution
 
ComputerPros-gaAuthor Commented:
Removed MS Office 2010 and it's working OK now.
0
 
John HurstBusiness Consultant (Owner)Commented:
So then it was having two versions installed on one machine. That was not really clear above. I thought you were saying the issue occurred on multiple machines some with Office 2010 and some with Office 2013.
0
 
John HurstBusiness Consultant (Owner)Commented:
@ComputerPros-ga - Thanks for following up and I was happy to help.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now