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Excel 2013 attachments open with a blank or grey page

Posted on 2014-03-24
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Last Modified: 2014-05-01
We have MS Office 2010 AND 2013 Professional installed in our office. When we open an Excel attachment in Outlook it opens Excel 2013 with a blank page only. If we save the file and then open it the file opens normally.

HOW can I fix this so the attachment opens without first saving the file?


Thanks,
 Shane D.
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Question by:ComputerPros-ga
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Author Comment

by:ComputerPros-ga
ID: 39957340
Removed MS Office 2010 and it's working OK now.
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John Hurst earned 2000 total points
ID: 39957352
So then it was having two versions installed on one machine. That was not really clear above. I thought you were saying the issue occurred on multiple machines some with Office 2010 and some with Office 2013.
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Expert Comment

by:John Hurst
ID: 40035598
@ComputerPros-ga - Thanks for following up and I was happy to help.
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