Solved

Outlook for (Outlook 2011) MAC Connection to Exchange 2010

Posted on 2014-03-24
4
363 Views
Last Modified: 2014-05-12
I have one user that uses a Mac Book Air.  Prior to installing SP2 on our Exchange 2010 server he was able to connect to Outlook Anywhere without a problem.  Since the SP2 install Outlook works fine on the LAN but will not connect via Outlook Anywhere.  Any one have any ideas what settings may have changed to cause the problem? He can use Outlook Web Access but that does not give the full funtionality of Outlook.
0
Comment
Question by:ryacorkas
  • 3
4 Comments
 
LVL 6

Expert Comment

by:rick81
ID: 39952408
as long as your ssl certificate and autodiscovery are configured correctly then the mac should be able to connect.  you may need to look at the macs connection details and compare to a windows machine accessing via outlook anywhere.

also make sure office for mac 2011 is up to date.  to memory they released a service pack a few months back.
0
 

Author Comment

by:ryacorkas
ID: 39986763
Hello Rick81...Thank you for your response.  I had already checked everything you suggested.  Unfortunately I could not find any settings that are incorrect.  I appreciate your trying to help.
0
 

Accepted Solution

by:
ryacorkas earned 0 total points
ID: 40047900
I changed the server settings to relfect those of our Web mail rather than the settings as reflected on all of our windows PCs and that did the trick.
0
 

Author Closing Comment

by:ryacorkas
ID: 40058452
The server settings on the MAC were set the same as all other PCs on the network, however, this was the only device on the network that would not connect the exchange server using Outlook Anywhere.  I changed the server settings on the MAC to match the settings on our iPhones (Outlook Web Access).  Now, outlook on the MAC will connect remotely.
0

Featured Post

Why won’t your email signature format correctly?

Struggling to get your corporate email signatures to format correctly? Does the logo keep resizing? Is the text appearing too big? What can you do to prevent this? Find out how you can save your signatures today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
An analysis of the phishing scam that has been affecting Google users, along with steps to take for protection, as well as what to do if you receive one of the emails.
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now