MD3000i - Problems with Thermal Sensor & Host Board
Posted on 2014-03-24
We recently shipped our MD3000i from one office to another, and after hooking it up at the new office, there is a problem with the system.
When connecting with MD Storage Manager, you get an alert saying the storage array needs attention. Upon closer inspection, there are two errors, which I have listed below.
Storage array: StorageMH Component reporting problem: Thermal sensor Status: Not available Location: Expansion enclosure 0 Component requiring service: Temperature sensor
Storage array: StorageMH Component reporting problem: Host Board Left Status: Not available RAID Controller Module: Slot 1 Service action (removal) allowed: No Service action LED on component: No
I cannot ping one of the management IPs. The weird thing is that when we shutdown one of the management ports from the switch, the other one starts responding. It seems to be in some kind of stand-by mode, so I dont think so this is a hardware issue.
Thank you !