David Elebute
asked on
Windows 7 FIle System Problems with Newly Created Users
we have a standalone unit Windows 7 64-bit
too many administrative users
we can login to two users profiles on the system and they work fine; one is the administrator and the other is another account both admin rights
we try to create any new user with or without admin rights and after the profile is created and users logion for first time; they get pop up windows about cannot find regsvr32.exe and prompts for locations to find the file, we cancel out and it keeps revolving through cannot find cmd.exe, winmail.exe, rundll32.exe finally gets to the desktop then cannot open any file or folder
we have run our anti-virus and malware bytes, AV runs clean, MB found one PUP file in registry and deleted it but even after reboot we still get same error
don't want to re-image disk if I don't have to
has anyone seen this and knows how to fix?
all help is greatly appreciated
D.Elebute
too many administrative users
we can login to two users profiles on the system and they work fine; one is the administrator and the other is another account both admin rights
we try to create any new user with or without admin rights and after the profile is created and users logion for first time; they get pop up windows about cannot find regsvr32.exe and prompts for locations to find the file, we cancel out and it keeps revolving through cannot find cmd.exe, winmail.exe, rundll32.exe finally gets to the desktop then cannot open any file or folder
we have run our anti-virus and malware bytes, AV runs clean, MB found one PUP file in registry and deleted it but even after reboot we still get same error
don't want to re-image disk if I don't have to
has anyone seen this and knows how to fix?
all help is greatly appreciated
D.Elebute
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ASKER
running the sfc /scannow right now
cannot find any default user (deleted I think)
tried to recreate a non admin user, same errors but I pointed the regsvr32.exe to the correct location in windows but kept getting registry errors
will update asap on the sfc / scannow results
thanks all!
D.Elebute
cannot find any default user (deleted I think)
tried to recreate a non admin user, same errors but I pointed the regsvr32.exe to the correct location in windows but kept getting registry errors
will update asap on the sfc / scannow results
thanks all!
D.Elebute
ASKER
nothing found after sfc /scannow
trying to run repair from windows 7 install CD
any other ideas?
thank you
D.Elebute
trying to run repair from windows 7 install CD
any other ideas?
thank you
D.Elebute
ASKER
when pointing the error file to regsvr32.exe in the windows\system32\regsvr32. exe
I get the following:
The module "C:\Windows\System32\cmd.e xe" was loaded but the entry-point DLLRegisterServer was not found.
Make sure the "C:\Windows\System32\cmd.e xe" is a VAILD DLL or OCX file and try again
D.Elebute
I get the following:
The module "C:\Windows\System32\cmd.e
Make sure the "C:\Windows\System32\cmd.e
D.Elebute
ASKER
Nothing works; going to run in place re-install
thanks again ALL
D.Elebute
thanks again ALL
D.Elebute
ASKER
will try all the above and get back to you all
thanks again
D.Elebute