I have an employee who is connecting to the home office via VPN to our file server (not a firewall VPN). Everything is fine except when he tries to open a word file from the server, word will not open. He cannot open word for a few minutes until it times out. If he opens word and tries to open the file from the server, it crashes word. He CAN copy the file to his desktop and open and he CAN save it to the server over the VPN. It is only opening the file over the VPN that fails.