Link to home
Start Free TrialLog in
Avatar of cobmo
cobmoFlag for United States of America

asked on

NetGear switch takes multiple locations down when power loss

I have a very small network using older NetGear FSM726 switches.  Very basic.  Whenever a specific location loses power, it causes other buildings to lose their network resources.  At a central location there are 2 NetGear switches with the gigabit fiber modules (2 each). Each of the fiber ports go to location 1 (Admin),2 (Streets),3 (Parks),4 (Golf). 1 & 2 are on the same switch. 3 and 4 are on the other switch and the two switches are uplinked with cable.  When #2 switch goes down, Locations 3, 4 and the central location cannot get to 1-Admin for mail, internet etc.  There is nothing programmed on the switch.  It is just one big switched environment connected by fiber.  What could possibly explain why one switch dropping can affect the rest?  Is there a setting on the switch?  It's like the chain is broken.  No vlans, no extra confg.
Avatar of Aaron Tomosky
Aaron Tomosky
Flag of United States of America image

A -> 1 (admin)
^  -> 2 (streets)
|
|
B -> 3 (parks)
   -> 4 (golf)

do I have this right? I assume A->B uses the gigabit port
so when 2 goes down:3, 4, and B can't get to A or 1 right?

sounds like the fiber port may be shared with the gigabit or something so if the fiber has a problem, it takes out the gigabit. I don't know much about fiber, but the manual mentions specs like crossover, do you know if those guidelines are followed?
Avatar of cobmo

ASKER

Yes
Switch A & B are in the same location using GBIC from the central location to the edge locations. 2 Netgear switches with 2 GBIS ports each for each location located at the central site where all the fiber converges.

When the Switch located at the Streets goes down, then Switch B cant get thru Switch A to get to resources from the central location.

Im investigating Spanning Tree settings.  The Streets switch had all ENABLED on the Spanning Tree menu and the central location switch where the gbic for Streets is plugged into did as well but no other switch on the network has Spanning Tree enabled.

Broadcast Storm?
I don't think you need spanning tree at all for this setup. If you aren't using it, off is best.
Avatar of cobmo

ASKER

Switch A was rebooted and things calmed down.  I see the spanning tree information out there on the web says do this do that but I dont really have a definite clarification on what it should be.  Should this be something configured on all ports for user devices and not the gbic ports, vice versa, or definitely not at all?
ASKER CERTIFIED SOLUTION
Avatar of Aaron Tomosky
Aaron Tomosky
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial