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Word 2002 does not open files from Explorer

Posted on 2014-03-25
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Last Modified: 2014-04-18
I can open .doc files from the Word menu, but clicking on a .doc file in Explorer doesn't open the file, although it will start Word up.
It might be a problem with my Normal.dot file, but I'm not sure what.

(and yes, I run 2002 because I'm familiar with it - I have 2010 but use it only for files 2002 can't access)
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Question by:joreill2
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9 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 39955311
did you try this fixit?   http://support.microsoft.com/kb/162059/nl
and what OS are you using?
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LVL 43

Expert Comment

by:Davis McCarn
ID: 39956074
AFTER its fixed, install this and Word 2002 will be able to open the newer file formats: http://www.microsoft.com/en-us/download/details.aspx?id=3

The normal fix is to go to Add or Remove Programs in the control panel and Office has a repair option that should fix it.
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Author Comment

by:joreill2
ID: 39964113
I was talking about Windows Explorer - when you click on a file, it opens up Word but not the document.
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LVL 92

Expert Comment

by:nobus
ID: 39964590
joreil, i asked "what OS are you using? "  please respond to it
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Accepted Solution

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joreill2 earned 0 total points
ID: 39964850
Windows 7
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LVL 43

Expert Comment

by:Davis McCarn
ID: 39964869
Did you try the repair Office that I posted?
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LVL 92

Expert Comment

by:nobus
ID: 39964963
did you try with different docs?   it could be an empty one
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LVL 92

Expert Comment

by:nobus
ID: 39998306
what was the solution you used?
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Author Closing Comment

by:joreill2
ID: 40008411
I'm the only one who understood the question, and finally fixed it on my own.
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