Solved

Word 2002 does not open files from Explorer

Posted on 2014-03-25
9
187 Views
Last Modified: 2014-04-18
I can open .doc files from the Word menu, but clicking on a .doc file in Explorer doesn't open the file, although it will start Word up.
It might be a problem with my Normal.dot file, but I'm not sure what.

(and yes, I run 2002 because I'm familiar with it - I have 2010 but use it only for files 2002 can't access)
0
Comment
Question by:joreill2
  • 4
  • 3
  • 2
9 Comments
 
LVL 91

Expert Comment

by:nobus
ID: 39955311
did you try this fixit?   http://support.microsoft.com/kb/162059/nl
and what OS are you using?
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39956074
AFTER its fixed, install this and Word 2002 will be able to open the newer file formats: http://www.microsoft.com/en-us/download/details.aspx?id=3

The normal fix is to go to Add or Remove Programs in the control panel and Office has a repair option that should fix it.
0
 

Author Comment

by:joreill2
ID: 39964113
I was talking about Windows Explorer - when you click on a file, it opens up Word but not the document.
0
 
LVL 91

Expert Comment

by:nobus
ID: 39964590
joreil, i asked "what OS are you using? "  please respond to it
0
Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

 

Accepted Solution

by:
joreill2 earned 0 total points
ID: 39964850
Windows 7
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39964869
Did you try the repair Office that I posted?
0
 
LVL 91

Expert Comment

by:nobus
ID: 39964963
did you try with different docs?   it could be an empty one
0
 
LVL 91

Expert Comment

by:nobus
ID: 39998306
what was the solution you used?
0
 

Author Closing Comment

by:joreill2
ID: 40008411
I'm the only one who understood the question, and finally fixed it on my own.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Meetings to discuss business process can waste time, and often do .  The meeting's dialog can get confusing when participants have different professional perspectives and backgrounds.  A jointly-developed process picture helps wade through the confu…
A high-level exploration of how our ever-increasing access to information has changed the way we do our jobs.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now