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Windows Server 2008 - Share randomly/intermittently access denied while attempting to save

Posted on 2014-03-25
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Last Modified: 2014-04-21
We have a user that has a network drive mapped and a file currently being edited. After a few edits, she will hit save. Sometimes, I stress sometimes, it will tell her access denied. After some time she will eventually be able to save and close the file.

Notes:
-Windows Server 2008 R2 (FRS and DFS running going to 2003R2 and 2008 non R2 servers)
Attempts on Server 2003 and Server 2008R2 shares with same results.
-No one else is editing the file or even has it, or anything else in the folder, open at the time of edit and save.
-Continually attempting to save will eventually work.
- She is a member of the group that the top level share is working with.
- After googling I decided it was important to mention that we use open office only. So files are created and edited with openoffice/libreoffice tools

Any known bugs?
What logs will tell me about failed file saving events?

Thanks.
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Question by:SAGE Dining
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2 Comments
 
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by:
Lionel MM earned 500 total points
ID: 39955900
This sounds like an old timeout issue for shares--please type this from a command prompt for that server and post the results here
net config server
Is she the only one having this problem? It may work to remove the share, then move the folder to a different folder/drive on the share, then recreate the folder and then the share, and then move the contents from the old folder new. Then after that please run this from a command prompt and post the results here--thanks and good luck
icacls c:\newfolderlocation and name fro instance g:\docs\sharedfolder
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Author Comment

by:SAGE Dining
ID: 40012697
issue was with Open Office and the share timeout issue.
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