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Outlook 2013

Posted on 2014-03-25
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we just converted to Office 2013.   In setting up Outlook 2013, a question came to mind on what would be a good "standard" for the size of the Outlook.pst files.     I was reading that if they get to large (inbox) is can cause crashes/freezes.    Is it a good practice to set a maximum size in the registry?      I know that controls the pst file size, but what should I do with users that have THOUSANDS of emails in his inbox.      He doesn't move them to subfolders or archive them.    I know I can also set up an auto archive.

But, I guess what I am mainly asking, how large can the INBOX be before it starts to cause problems?  I need some numbers/facts to get this across to the users so they move to subfolders, archive, or delete.
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Question by:bankwest
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by:mlsbraves
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This really just depends. I have users with 15GB pst file for years and have never had an issue with corruptions. I never setup outlook to limit the size, instead I will limit it from the email server itself.

I was always told that after 5GB there can be a higher rick of corruption but I have never seen this problem personally.

Here's a link to MS .pst size limits
http://support.microsoft.com/kb/982577
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mlsbraves earned 500 total points
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Here's an article that has some good recommendations on preventing .pst corruption:
http://www.datanumen.com/articles/prevent-pst-corruption.htm

It's hard sometimes to convince an end user to follow best practices and go out of their way especially if its different than what their use to. Most likely if something breaks, you will be the one fixing it. This is why Admins have to enforce policies and restrictions to prevent problems in the future.

If your wanting a good number that should be acceptable I would suggest 10GB. If you find that users are not following your guideline then your best step is to limit their mailbox size. Depending on your mail server you can set mailbox limits so you don't have to change settings on workstations. This may also save you space on your mail server. You can also change this limit through the registry:
http://support.microsoft.com/kb/832925

If your running AD in your network you could apply this to a GPO.

Hope this helps.
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