Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

appointment scheduling

Posted on 2014-03-25
5
Medium Priority
?
217 Views
Last Modified: 2014-04-02
I am looking for a good product that will allow people to schedule appointments online by linking to a calendar which currently is in outlook.  

After the appointment is scheduled an welcome email would be sent out with additional instructions and an attachment.
0
Comment
Question by:kw66722
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 3

Expert Comment

by:englanddg
ID: 39955095
Have you looked at timetrade.com?
0
 
LVL 1

Author Comment

by:kw66722
ID: 39955192
Timetrade does not appear to allow an email send out after the appointment is scheduled.
0
 
LVL 3

Expert Comment

by:englanddg
ID: 39955214
Unless I misunderstand, it does.  It sends confirmation emails to both parties (the sales rep and the requester).

https://www.youtube.com/watch?v=Idkk-5HNgOA#t=101

Check out 1:30 or so...
0
 
LVL 3

Accepted Solution

by:
englanddg earned 2000 total points
ID: 39955218
That being said, if you want a bounceback email automatically sent out with an attachment, not sure if it will do that.

I've never used it, and probably won't.  I'm leery of SaaS online solutions (especially when it comes to sales/marketing tech), as they generally overmarket and underperform.

However, if you used timetrade, for example, first they have an integration API.

Second, I'm sure even if you don't go Enterprise, there is some boilerplate to their emails that you can latch on to and then write a VBA task for Outlook that fires off the email.  Not elegant...but...it would work.

Or, another option is to capture the email first, and toss it into a system you control, then pass them to the "form" for integration.  The end user wouldn't know the difference, and from there you'd be able to kick off a job/trigger that would send the email you required.
0
 
LVL 1

Author Comment

by:kw66722
ID: 39964455
I  see I most have missed hitting submit for my last comment.  The email I create has an attachment which would mean I would have to capture the email from timetrade to modify it.  I had scheduled a sales call with time trade and no one called at the appointed time.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This month, Experts Exchange’s free Course of the Month is focused on CompTIA IT Fundamentals.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

664 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question