?
Solved

HPSIM 7.3 and vmware guests

Posted on 2014-03-26
24
Medium Priority
?
594 Views
Last Modified: 2014-04-12
My vmware guests no longer report logical disk space my reports.  The only vm guest system that I get logical disk space for is my hpsim server.

Is it possible to get this information from my other guests?  I am running HPSIM 7.3
0
Comment
Question by:asrvwiz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 13
  • 11
24 Comments
 
LVL 62

Expert Comment

by:gheist
ID: 39956918
And do physical servers keep reporting disk space/ i.e if problem is with virtualisation OR with monitored system patches...
0
 

Author Comment

by:asrvwiz
ID: 39957168
Yes all physical servers are fine.  Not sure what the HPSIM server has on it that keeps it reporting.
0
 
LVL 62

Expert Comment

by:gheist
ID: 39957183
Are vmware tools "Up To Date"
Do you get report with vmware tools updated? and uninstalled?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:asrvwiz
ID: 39957241
Yes tools are up to date.  I got the info on the HPSIM server which has the tools installed.
0
 

Author Comment

by:asrvwiz
ID: 39957256
This reporting is through HPSIM, not with vcenter or VMware.
0
 
LVL 62

Expert Comment

by:gheist
ID: 39957267
What could be the difference between physical and virtual hosts besides vmware tools? Some patch for windows? Different config? Antiviruses?
0
 

Author Comment

by:asrvwiz
ID: 39957278
I am not sure.  we have very similar servers running the same software that are both physical and virtual.  The physical ones are fine, so it has to be something on the virtual ones.
0
 
LVL 62

Expert Comment

by:gheist
ID: 39957307
Maybe HP does not install management agent on non-hp hardware like vmware? So it is blind to disk space?
0
 

Author Comment

by:asrvwiz
ID: 39957633
But it use to work.  HPSIM has no agents on it.  I has the system management home page, and I did try to install that on one guest.  Did not work.
0
 
LVL 62

Expert Comment

by:gheist
ID: 39957651
You need windows SNMP service up and running and accessible from HPSIM and localhost to get it working (to get any reports in SMH or SIM)
It is done if you install from hp provisioning CD, but never when installing windows in vmware.
0
 

Author Comment

by:asrvwiz
ID: 39965336
I have SNMP setup on all my vm guests, and SIM can see them.  The issue is the reporting in HPSIM is not pulling the logical disk information.  Like I said before, it use to work and it stopped, even before I built a new SIM server.
0
 
LVL 62

Expert Comment

by:gheist
ID: 39965948
Windows updates come out once a month...
0
 

Author Comment

by:asrvwiz
ID: 39966357
Yes they do.  HPSIM sill works for the logical disk report.
0
 
LVL 62

Expert Comment

by:gheist
ID: 39966362
Do you see disk space reported in SMH on those machines?
0
 

Author Comment

by:asrvwiz
ID: 39969197
OK this is really weird.  The report no longer displays SIM, it last worked on 3/25.  In SIM on the system tab of the server under more information, if you click on properties, and go to the status tab, and click on disks, it displays the logical disk information.  I attached a screen shot.  None of my other VM's have the "more information" on the server tab
sim-screen-shot.rtf
0
 
LVL 62

Expert Comment

by:gheist
ID: 39969236
2.7MB RTF woohoo... Try paintbrush
It may signify some database damage in HPSIM - please check
0
 

Author Comment

by:asrvwiz
ID: 39972388
Checked DB for corruption, none found.
0
 
LVL 62

Expert Comment

by:gheist
ID: 39972405
Do you have disk space where databases and logs are?
0
 

Author Comment

by:asrvwiz
ID: 39972782
Yes
0
 
LVL 62

Expert Comment

by:gheist
ID: 39972886
It seems that DB grew slower as more data was loaded, and now some queries time out.
Can you adjust query timeout?
Can you check with DBA to log and optimize slow queries?
0
 

Author Comment

by:asrvwiz
ID: 39974800
The queries run just fine.  All the physical servers report disk space.
0
 
LVL 62

Expert Comment

by:gheist
ID: 39974928
So there is a bug in your HP SIM
Check new patches if they pinch in similar issue.
0
 

Accepted Solution

by:
asrvwiz earned 0 total points
ID: 39982896
No bug in HP SIM  Someone on the ITRC forum answered my question.
0
 

Author Closing Comment

by:asrvwiz
ID: 39995853
This is a paid add-on.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I will show you HOW TO: Create your first Windows Virtual Machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, the Windows OS we will install is Windows Server 2016.
In this article, I will show you HOW TO: Install VMware Tools for Windows on a VMware Windows virtual machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, using the VMware Host Client. The virtual machine has Windows Server 2016 instal…
Advanced tutorial on how to run the esxtop command to capture a batch file in csv format in order to export the file and use it for performance analysis. He demonstrates how to download the file using a vSphere web client (or vSphere client) and exp…
In this video tutorial I show you the main steps to install and configure  a VMware ESXi6.0 server. The video has my comments as text on the screen and you can pause anytime when needed. Hope this will be helpful. Verify that your hardware and BIO…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question