asked on

Exchange 2013 + iPhone Setup

Hi I cant get my emails through to my iPhone.

I run through the setup and I get all ticks and it adds the account all ok.

When I then go to the inbox it says cannot connect to server.

OWA is all working ok and it has been running on this device before.

Anything I can check?

Thanks

ASKER CERTIFIED SOLUTION

Winsoup

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RedDoorSupplies

ASKER

Thanks for that, sorry im not 100% sure where I need to check.

Could you give me a few more details please

Thanks

Winsoup

I was just going to edit my last post but was too late. :) I was assuming you have access to active directory and everything. Is that correct? Otherwise you'll have to check with your sys admin.

RedDoorSupplies

ASKER

Yes active directory is all working ok, the user can connect via outlook anywhere its just the iPhone that's the issue

SOLUTION

Winsoup

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RedDoorSupplies

ASKER

Great that, along with a reboot seems to have solved it.

Thanks for that spend a good hour or so scratching my head with that one, its always the simple jobs that cause the problems!!

Winsoup

It usually takes a few minutes after that's deleted for the mail to populate.
No problem, glad to help and good to hear it's working.