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Exchange 2007 - 2010 migration - Public Folder Address Book Issues

Posted on 2014-03-26
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Last Modified: 2014-04-15
We are currently in the middle of an Exchange 2007 to 2010 migration.  Approx 60% of the user mailboxes have been moved to the new 2010 box.  All is well.  We setup up the legacy name space for the 2007 server, and all is well there too.

We are still very dependent on Public Folder address books.  In the early stages of the migration I setup public folder replication on the 2010 exchange server, and all seemed to be fine.  

Over the past day or so we are running into issues with the public folder address books.

When a user selects an address (distribution group) from one of the public folder address books it will populate the contact name in the To: in the outlook message, but if you hit the + to expand the group to see the individual address it is blank.  

If I goto the public folder address book I can open up a distribution group, and it shows that it has email addresses.  If I try to edit one of the email address listed it outlook complains "Could not find contact" ".  It may have been deleted or moved from it's original location.  Would you like to remove it from the list"

Has anyone seen this behavior before, and if so how to correct this issue.

I am not sure if I did something wrong when I setup replication, and honestly I am not sure how to correct it.

Any advice would be great!

Thanks!

Bob
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Question by:BobD1134
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Adam Brown earned 2000 total points
ID: 39957684
Unless you are using outlook 2003 clients (not recommended with Exchange 2010), Public Folder distribution isn't necessary. I would switch to Web based distribution. That might work a little better for you. The error you are seeing might be due to the OAB not having the correct addressing information for the users that are in the group (it may be using their Exchange 2007 DNs instead of the 2010 ones). You could try adding the X500 addresses that were on their mailboxes on 2007 as additional email addresses to see if that resolves the problem as well.
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Author Closing Comment

by:BobD1134
ID: 40003181
Thanks!  When you mention Web based distribution, are you speaking of Sharepoint?  Or are there other web based solutions?
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Expert Comment

by:Adam Brown
ID: 40003241
Web based distribution is done with Exchange. There's a special distribution point for the OAB that is configured in the EMC under Server Configuration, Client Access, Offline Address Book.
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