VMware vCenter Storage Monitoring Service

Hello,

The VMware vCenter Storage Monitoring Service has an Alert which states " Unable to  retrieve health data from http://localhost:8080/sms/smService-web/health.xml. I'm not sure what the problem is and I've search for a solution without any luck. The storage view tab is fixed but I still have the alert. Any help would be great.
LVL 1
THAFUSEAsked:
Who is Participating?
 
THAFUSEAuthor Commented:
It appears the web link to  web page was changed.  I compared the c:\program files\vmware\infrastructure\virtualcenter server\extenions\com.vmware.vim.sms\extension.xml file on our other domain (which should be the same) and it didn't show the 8080 port and telnet is disabled in the environment. I changed it back to http://localhost/sms/health.xml; restarted the service and I got all green check marks.... Yes!

Thanks Andrew for talking with me about it.
0
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
This ocassionally happnes, try restarting ALL the vCenter Server Services.

You've not made any changes to the Ports, or installed any Web Services using Port 8080 ?
0
 
THAFUSEAuthor Commented:
I've tried restarting all services. I did fail to mention I work in a secure environment and  we had to remove all admin rights to the vcenter server services.  To comply to the order and make sure vcenter's service was able to start I used Proces Monitor  and restarting the service to find where it was being denied in the registry and giving it the proper rights. I've been fairly successful except with VMware vCenter Storage Monitoring Service alert showing up. Not sure what else to look at.
0
Introducing Cloud Class® training courses

Tech changes fast. You can learn faster. That’s why we’re bringing professional training courses to Experts Exchange. With a subscription, you can access all the Cloud Class® courses to expand your education, prep for certifications, and get top-notch instructions.

 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Has this ever worked or just stopped working?

Is port 8080 open and responding?
0
 
THAFUSEAuthor Commented:
Good question.... I totally forget the  network team did some after hours mainteance last week on that network as the other one is working fine. I will check on that tomorrow.
0
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I would check

a. on the host if port 8080 is open
b. try telnet <ip address> 8080
c. in a browser does this page http://localhost:8080/sms/smService-web/health.xml respond ?
0
 
THAFUSEAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for THAFUSE's comment #a39967376
Assisted answer: 500 points for hanccocka's comment #a39957918

for the following reason:

Reviewing my other domain give me insight into what should be in the xml file.
0
 
THAFUSEAuthor Commented:
Sorry, no objection.
0
 
THAFUSEAuthor Commented:
no objection
0
 
THAFUSEAuthor Commented:
ok
0
 
THAFUSEAuthor Commented:
No objection
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.