Solved

VMware vCenter Storage Monitoring Service

Posted on 2014-03-26
12
2,878 Views
Last Modified: 2014-04-08
Hello,

The VMware vCenter Storage Monitoring Service has an Alert which states " Unable to  retrieve health data from http://localhost:8080/sms/smService-web/health.xml. I'm not sure what the problem is and I've search for a solution without any luck. The storage view tab is fixed but I still have the alert. Any help would be great.
0
Comment
Question by:THAFUSE
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 8
  • 3
12 Comments
 
LVL 120
ID: 39957409
This ocassionally happnes, try restarting ALL the vCenter Server Services.

You've not made any changes to the Ports, or installed any Web Services using Port 8080 ?
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39957646
I've tried restarting all services. I did fail to mention I work in a secure environment and  we had to remove all admin rights to the vcenter server services.  To comply to the order and make sure vcenter's service was able to start I used Proces Monitor  and restarting the service to find where it was being denied in the registry and giving it the proper rights. I've been fairly successful except with VMware vCenter Storage Monitoring Service alert showing up. Not sure what else to look at.
0
 
LVL 120
ID: 39957659
Has this ever worked or just stopped working?

Is port 8080 open and responding?
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 
LVL 1

Author Comment

by:THAFUSE
ID: 39957737
Good question.... I totally forget the  network team did some after hours mainteance last week on that network as the other one is working fine. I will check on that tomorrow.
0
 
LVL 120

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 39957918
I would check

a. on the host if port 8080 is open
b. try telnet <ip address> 8080
c. in a browser does this page http://localhost:8080/sms/smService-web/health.xml respond ?
0
 
LVL 1

Accepted Solution

by:
THAFUSE earned 0 total points
ID: 39967376
It appears the web link to  web page was changed.  I compared the c:\program files\vmware\infrastructure\virtualcenter server\extenions\com.vmware.vim.sms\extension.xml file on our other domain (which should be the same) and it didn't show the 8080 port and telnet is disabled in the environment. I changed it back to http://localhost/sms/health.xml; restarted the service and I got all green check marks.... Yes!

Thanks Andrew for talking with me about it.
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967413
I've requested that this question be closed as follows:

Accepted answer: 0 points for THAFUSE's comment #a39967376
Assisted answer: 500 points for hanccocka's comment #a39957918

for the following reason:

Reviewing my other domain give me insight into what should be in the xml file.
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967406
Sorry, no objection.
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967408
no objection
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967414
ok
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967415
No objection
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Hit router interface limit 7 68
vCenter upgrade from 5.5 to 6.5 7 184
Remote desktop connection frequent connection lost 5 54
in need of an explanation... VMWARE 11 63
In this article, I will show you HOW TO: Suppress Configuration Issues and Warnings Alert displayed in Summary status for ESXi 6.5 after enabling SSH or ESXi Shell.
Giving access to ESXi shell console is always an issue for IT departments to other Teams, or Projects. We need to find a way so that teams can use ESXTOP for their POCs, or tests without giving them the access to ESXi host shell console with a root …
Teach the user how to install and configure the vCenter Orchestrator virtual appliance Open vSphere Web Client: Deploy vCenter Orchestrator virtual appliance OVA file: Verify vCenter Orchestrator virtual appliance boots successfully: Connect to the …
This video shows you how easy it is to boot from ISO images for virtual machines with the ISO images stored on a local datastore on the ESXi host.

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question