Solved

VMware vCenter Storage Monitoring Service

Posted on 2014-03-26
12
2,739 Views
Last Modified: 2014-04-08
Hello,

The VMware vCenter Storage Monitoring Service has an Alert which states " Unable to  retrieve health data from http://localhost:8080/sms/smService-web/health.xml. I'm not sure what the problem is and I've search for a solution without any luck. The storage view tab is fixed but I still have the alert. Any help would be great.
0
Comment
Question by:THAFUSE
  • 8
  • 3
12 Comments
 
LVL 118
ID: 39957409
This ocassionally happnes, try restarting ALL the vCenter Server Services.

You've not made any changes to the Ports, or installed any Web Services using Port 8080 ?
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39957646
I've tried restarting all services. I did fail to mention I work in a secure environment and  we had to remove all admin rights to the vcenter server services.  To comply to the order and make sure vcenter's service was able to start I used Proces Monitor  and restarting the service to find where it was being denied in the registry and giving it the proper rights. I've been fairly successful except with VMware vCenter Storage Monitoring Service alert showing up. Not sure what else to look at.
0
 
LVL 118
ID: 39957659
Has this ever worked or just stopped working?

Is port 8080 open and responding?
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39957737
Good question.... I totally forget the  network team did some after hours mainteance last week on that network as the other one is working fine. I will check on that tomorrow.
0
 
LVL 118

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE)
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 39957918
I would check

a. on the host if port 8080 is open
b. try telnet <ip address> 8080
c. in a browser does this page http://localhost:8080/sms/smService-web/health.xml respond ?
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 1

Accepted Solution

by:
THAFUSE earned 0 total points
ID: 39967376
It appears the web link to  web page was changed.  I compared the c:\program files\vmware\infrastructure\virtualcenter server\extenions\com.vmware.vim.sms\extension.xml file on our other domain (which should be the same) and it didn't show the 8080 port and telnet is disabled in the environment. I changed it back to http://localhost/sms/health.xml; restarted the service and I got all green check marks.... Yes!

Thanks Andrew for talking with me about it.
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967413
I've requested that this question be closed as follows:

Accepted answer: 0 points for THAFUSE's comment #a39967376
Assisted answer: 500 points for hanccocka's comment #a39957918

for the following reason:

Reviewing my other domain give me insight into what should be in the xml file.
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967406
Sorry, no objection.
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967408
no objection
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967414
ok
0
 
LVL 1

Author Comment

by:THAFUSE
ID: 39967415
No objection
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Virtual Box issue 6 52
CHAP for iscsi 4 35
Windows DHCP server in virtual environment 3 57
VMware and multiple snapshot 4 20
HOW TO: Upload an ISO image to a VMware datastore for use with VMware vSphere Hypervisor 6.5 (ESXi 6.5) using the vSphere Host Client, and checking its MD5 checksum signature is correct.  It's a good idea to compare checksums, because many installat…
In this article, I will show you HOW TO: Suppress Configuration Issues and Warnings Alert displayed in Summary status for ESXi 6.5 after enabling SSH or ESXi Shell.
Teach the user how to configure vSphere clusters to support the VMware FT feature Open vSphere Web Client: Verify vSphere HA is enabled: Verify netowrking for vMotion and FT Logging is in place or create it: Turn On FT for a virtual machine: Verify …
This video shows you how easy it is to boot from ISO images for virtual machines with the ISO images stored on a local datastore on the ESXi host.

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now