ugeb
asked on
Continuous reboot in Win 7
Hi,
I think I have a redirect in my pc, and I decided to try this link:
http://malwaretips.com/blogs/remove-browser-redirect-virus/
When I tried F8, the system would start booting into safe mode and then immediately reboot. Holding down F8 and choosing safe mode again keeps causing the same thing. I then tried using msconfig to have it automatically boot into safe mode, but now it's stuck in infinite boot.
I have some sort of virus, I suspect, causing browser redirects. Additionally, I have a program (virus) called "LV Maintenance" that keeps trying to install, but I won't let it.
What do I do?
Thanks!
p.s. I have a working computer (for just such an occasion) that I can use to download and burn CD's etc.
I think I have a redirect in my pc, and I decided to try this link:
http://malwaretips.com/blogs/remove-browser-redirect-virus/
When I tried F8, the system would start booting into safe mode and then immediately reboot. Holding down F8 and choosing safe mode again keeps causing the same thing. I then tried using msconfig to have it automatically boot into safe mode, but now it's stuck in infinite boot.
I have some sort of virus, I suspect, causing browser redirects. Additionally, I have a program (virus) called "LV Maintenance" that keeps trying to install, but I won't let it.
What do I do?
Thanks!
p.s. I have a working computer (for just such an occasion) that I can use to download and burn CD's etc.
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SOLUTION
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I agree with the experts above... Boot with a Linux based CD and run it's anti virus. That should stop the virus from going active and allow a full scan without any interruptions.
ASKER
I've tried both Anvira and AVG rescue CD's now. I tried Anvira first and it said it found something, but I couldn't see any details on it. It got rid of it, but still continuous boot.
I then tried AVG, and it didn't find anything. I did a scan on everything, including boot records but no luck. Still continuously reboots in safe mode.
AVG allows me to edit the registry. I changed something in Windows before the continuous reboot to automatically reboot into safe mode. That was a problem. Does the registry affect whether it automatically boots into normal or safe mode?
After many attempts, I managed to get F8 to bring up the normal boot menu, and selected 'start normally', but it STILL booted into safe mode (with networking).
Can I edit the registry through AVG to force it into normal mode?
I then tried AVG, and it didn't find anything. I did a scan on everything, including boot records but no luck. Still continuously reboots in safe mode.
AVG allows me to edit the registry. I changed something in Windows before the continuous reboot to automatically reboot into safe mode. That was a problem. Does the registry affect whether it automatically boots into normal or safe mode?
After many attempts, I managed to get F8 to bring up the normal boot menu, and selected 'start normally', but it STILL booted into safe mode (with networking).
Can I edit the registry through AVG to force it into normal mode?
Try this process:
Click Start, type MSCONFIG.EXE
Hit Enter on your keyboard
Go to the BOOT.INI tab and uncheck /Safe Boot
Click Apply and OK
Click Start, type MSCONFIG.EXE
Hit Enter on your keyboard
Go to the BOOT.INI tab and uncheck /Safe Boot
Click Apply and OK
Here is a step by step guide to stop it from booting into safe mode.
http://www.tomshardware.com/faq/id-1820767/windows-starts-safe-mode-fix.html
http://www.tomshardware.com/faq/id-1820767/windows-starts-safe-mode-fix.html
ASKER
How am I supposed to get into msconfig when my PC won't even boot?
I thought you could boot into safemode. if so, run the process from there.
ASKER
No, the point is the system won't boot at all, it continuously reboots. I need to know how to stop it.
SOLUTION
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ugeb, i gave you a lot of info for testing; did you use the UBCD yet?
Did that solution work?
ASKER
nobus:
You've given me that exact same response on another question I had, but I don't think it applies. I've read through it before. This is not a memory or disk problem.
TG-TIS:
I need time to try it out first, thanks.
You've given me that exact same response on another question I had, but I don't think it applies. I've read through it before. This is not a memory or disk problem.
TG-TIS:
I need time to try it out first, thanks.
SOLUTION
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ASKER
None of these solutions worked, and I had to reinstall, so share the points.
i would run a diag on the disk drive first; i use UBCD for this :
Hardware diagnostic CD UBCD
go to the download page, scroll down to the mirror section, and click on a mirror to start the download
Download the UBCD and make the cd <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/
If you want also the Ram tested - run memtest86+ at least 1 full pass, - you should have NO errors!
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive) from the HDD section - long or advanced diag ! (runs at least for30 minutes)
http://www.ultimatebootcd.com/ ultimate boot cd
http://www.ultimatebootcd.com/download.html download page
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you can also try running a repair as shown : http://www.sevenforums.com/tutorials/681-startup-repair.html