Solved

Exchange 2007 and Gmail

Posted on 2014-03-26
5
49 Views
Last Modified: 2015-11-05
I’m running Exchange Server 2007. I have users that also have email accounts with Gmail. (username@googlehosteddomain.com), these are working fine. However, when I try to send a message from user@myadomain.com to an alies@googlehosteddomain.com, my server reply’s with the following error:  

“#554 5.4.4 SMTPSEND.DNS.NonExistentDomain; nonexistent domain ##“

So what’s happening is Exchange is not letting the message leave the domain. The alias accounts work fine from outside the domain.

Any ideas?  Thanks.
0
Comment
Question by:mapalaska2003
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 41

Expert Comment

by:Adam Brown
ID: 39957439
Is googlehosteddomain.com listed anywhere in your Active Directory's DNS zones? Exchange will give that error if it tries to find MX records for the domain it is sending to and can't find them. Log on to your Exchange server and run NSLOOKUP from the CMD prompt.

When NSLOOKUP opens, you'll have a simple > prompt. Enter this:
set type=mx

then type out googlehosteddomain.com and hit enter. If DNS doesn't return anything when you do this, then Exchange can't find any DNS records for googlehosteddomain.com and can't send to it as a result.

To fix this, you would need to check your DNS settings to make sure googlehosteddomain.com was being propery resolved with authoritative data. If you have a domain zone in your internal DNS for that domain name, but have no MX records listed, that will cause your problem. If that's the case, you should delete the Zone for that domain.
0
 

Author Comment

by:mapalaska2003
ID: 39957520
when I enter:  set type=mx googlehosteddomain.com, Iget  an Unrecognized command error?
0
 
LVL 41

Accepted Solution

by:
Adam Brown earned 500 total points
ID: 39957603
Just enter set type=mx on a line by itself and hit enter. Then enter the domain name.
0
 

Author Comment

by:mapalaska2003
ID: 39957614
Thanks. That worked. i do get a response. But still get the "#554 5.4.4 SMTPSEND.DNS.NonExistentDomain; nonexistent domain ##" error returned from my server when trying to send to an email to an alies address to that domain.
0
 

Author Closing Comment

by:mapalaska2003
ID: 41194547
Thanks.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
This Micro Tutorial will demonstrate the easy use of Gmail embedding images in your email so the recipient of your email can view them in context.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question