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Alternate Access Mappings Applied now links don't work

I'm a newby thrown into developing a Sharepoint 2013 site.  Yeah!!!  So any help is appreciated.  

I applied an external URL to my sharepoint 2013 site ie. https:\\sharepoint.company.com.  Now my links on my homepage and my sites don't work.  I read a recommendation to put the company.com as a default in the Alternate Access Mappings (which I did) but my links still do not resolve.  I know I must be missing something simple but I'm at the point now I'm spinning my wheels trying to figure it out as I've been at this way too long now.  Can someone let me know what needs to be done to make these links resolve correctly?

Thanks.
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rrsmithab
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rrsmithab
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Walter CurtisSharePoint AEDCommented:
back up a few steps and don't get offended if you have already done this:

do you have a dns record so that the url you are using resolve to the SharePoint farm. If a multi tier farm , to the web fronted server.
Do you have bindings set in IIS to listen for that url and do you have a certificate that uses the url (Since you show your url as https I am presuming you want to ssl)
If that is all set up correctly, then yes, set up AAM as you describe.
What king of an error message are you receiving?

Hope that helps
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rrsmithabAuthor Commented:
Not offended at all!  Thanks for the recommendations.  The solution ended up being the way our Firewall is configured and I had to put in an internal FQDN URL in order for the pointer to work.  Thanks for trying tho.
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Walter CurtisSharePoint AEDCommented:
Glad you got it fixed!
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rrsmithabAuthor Commented:
Internal issue and none of the recommendations resolved my issue.
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