Long delay in opening Outlook 2007 calendar connected to Exchange Server ?

Hi All,

How can I troubleshoot the issue of users complaining that the Outlook client opening the Calendar tab is very slow ?

Outlook 2007 connected to Exchange Server 2007 SP3
LVL 9
Senior IT System EngineerIT ProfessionalAsked:
Who is Participating?
 
Delphineous SilverwingGood Ol' GeekCommented:
If possible, try archiving older items from the exec's calendar.  Whether the secretary shows the exec calendar side-by-side or inline with their own calendar, Outlook has to pull all of the calendar data for their calendars from the server and then process for display.  Removing unneeded items will speed this process.
0
 
Delphineous SilverwingGood Ol' GeekCommented:
The slowness is only when opening the Calendar?  Opening Inbox, Sent Items and Contacts is at an expected speed?

Slowness in opening the calendar could be an issue with the number of items in the calendar.  You can use the archive tool to remove old appointments to reduce the number of items in the folder.

Slowness in opening the calendar can be caused by having multiple calendars opening.  For example, an administrative assistant might have their own calendar plus their managers calendar and maybe a couple resource calendars.  Every time that they go into their calendar, Outlook reviews each of those calendars.  If those calendars have a large number of items, it will slow processing.  Just like my previous point, Archive the old items to help with this.
0
 
Sudeep SharmaTechnical DesignerCommented:
Is opening of the emails and other items like Public Folder working fine?

Sudeep
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
Sudeep SharmaTechnical DesignerCommented:
Adding to "Delphineous" queries. Is this working fine in OWA?

Sudeep
0
 
Senior IT System EngineerIT ProfessionalAuthor Commented:
Yes, you guys are correct, this complaints comes from one of the secretary of the Execs, normal email writing is OK, but for creating appointment or in calendar, things getting very slow (outlook sometimes not responding for ~3-5 minutes) then all back to normal.

I cannot recreate the problem on my Outlook for some reason. There is no issue with the Exchange Server CAS role that I can see.
0
 
Senior IT System EngineerIT ProfessionalAuthor Commented:
No we do not use OWA for the email needs. So it is out of the question.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.