Solved

Long delay in opening Outlook 2007 calendar connected to Exchange Server ?

Posted on 2014-03-26
6
915 Views
Last Modified: 2014-03-30
Hi All,

How can I troubleshoot the issue of users complaining that the Outlook client opening the Calendar tab is very slow ?

Outlook 2007 connected to Exchange Server 2007 SP3
0
Comment
  • 2
  • 2
  • 2
6 Comments
 
LVL 19

Assisted Solution

by:Delphineous Silverwing
Delphineous Silverwing earned 500 total points
ID: 39958773
The slowness is only when opening the Calendar?  Opening Inbox, Sent Items and Contacts is at an expected speed?

Slowness in opening the calendar could be an issue with the number of items in the calendar.  You can use the archive tool to remove old appointments to reduce the number of items in the folder.

Slowness in opening the calendar can be caused by having multiple calendars opening.  For example, an administrative assistant might have their own calendar plus their managers calendar and maybe a couple resource calendars.  Every time that they go into their calendar, Outlook reviews each of those calendars.  If those calendars have a large number of items, it will slow processing.  Just like my previous point, Archive the old items to help with this.
0
 
LVL 29

Expert Comment

by:Sudeep Sharma
ID: 39958791
Is opening of the emails and other items like Public Folder working fine?

Sudeep
0
 
LVL 29

Expert Comment

by:Sudeep Sharma
ID: 39958828
Adding to "Delphineous" queries. Is this working fine in OWA?

Sudeep
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 
LVL 7

Author Comment

by:Senior IT System Engineer
ID: 39958834
Yes, you guys are correct, this complaints comes from one of the secretary of the Execs, normal email writing is OK, but for creating appointment or in calendar, things getting very slow (outlook sometimes not responding for ~3-5 minutes) then all back to normal.

I cannot recreate the problem on my Outlook for some reason. There is no issue with the Exchange Server CAS role that I can see.
0
 
LVL 7

Author Comment

by:Senior IT System Engineer
ID: 39958836
No we do not use OWA for the email needs. So it is out of the question.
0
 
LVL 19

Accepted Solution

by:
Delphineous Silverwing earned 500 total points
ID: 39958847
If possible, try archiving older items from the exec's calendar.  Whether the secretary shows the exec calendar side-by-side or inline with their own calendar, Outlook has to pull all of the calendar data for their calendars from the server and then process for display.  Removing unneeded items will speed this process.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question