Solved

Outlook 2010 Rule to forward email doesn't work

Posted on 2014-03-26
7
369 Views
Last Modified: 2016-05-30
My office uses Outlook 2010 for email.  The email is handled in-house on a server running 2010 exchange server.  

My problem is that I have set up a bunch of rules.  They all seem to work, except one rule that is set to forward any messages that come in with the subject "Appointment Requested" and then after it is received it is to forward the message to an email address that is outside our building (a gmail.com address).

The problem is that the forwarding rule does not forward the message.  I have tried different recipient email addresses and nobody has yet received a message that I have sent to be forwarded.

Any ideas of what could be stopping them from coming through?
0
Comment
Question by:ken_b
  • 3
  • 2
7 Comments
 

Author Comment

by:ken_b
ID: 39957852
Forgot to ask, where can I set the limit total number of rules to run in exchange?
0
 
LVL 21

Expert Comment

by:Larry Struckmeyer MVP
ID: 39957864
Not sure if you meant the question about the number of rules to replace/augment the question about why one or more rules are not working, but here is an article about the number of rules:

http://support.microsoft.com/kb/886616
0
 

Author Comment

by:ken_b
ID: 39957873
That's interesting, the article that is, but I'm not getting any error messages, just no forwarding.  The article seems to indicate that if I was over my rules quota that I would get a message.  So my question still remains.
0
Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

 
LVL 69

Expert Comment

by:Merete
ID: 39963181
Have you entered the name and address for the email that you want to forward?
then all the addresses to receive it then save rule and apply rule
Can't say if there is a rule for all and any emails you'd need to apply a specific name
Are you saying that when you Forward an email the recipient does not get it?
Instead you could manually CC  carbon copy to all people
What does CC and BCC mean
http://easykey.net/outlook/what-does-to-cc-and-bcc-mean
Reply All
http://www.addictivetips.com/windows-tips/get-reminder-alerts-to-use-reply-all-for-group-emails-in-outlook-2010/
0
 

Accepted Solution

by:
ken_b earned 0 total points
ID: 39975911
Found out that my problem is caused by a server side security block on all auto forwarding.  Rather than unblock and risk security issues, I am having the sender administer the forward.
0
 
LVL 69

Expert Comment

by:Merete
ID: 39977223
Thank you for the heads up.
Glad to see you solved it.
0

Featured Post

Free book by J.Peter Bruzzese, Microsoft MVP

Are you using Office 365? Trying to set up email signatures but you’re struggling with transport rules and connectors? Let renowned Microsoft MVP J.Peter Bruzzese show you how in this exclusive e-book on Office 365 email signatures. Better yet, it’s free!

Join & Write a Comment

Are you using email marketing software? If not, you're missing out on effortless marketing and the reaching of desired conversion rates through email marketing software.
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
The purpose of this video is to demonstrate how to set up an account with Mailchimp. This will be demonstrated using a Windows 8 PC. Tools Used are: Mailchimp.com Go to Mailchimp.com : Enter an Email, Username, and Password. Click Create My Acco…
In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now