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Shoretel - Creation of a workgroup

Posted on 2014-03-27
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Last Modified: 2014-04-14
Need to find out when a workgroup was created in director.

Possible?

Thanks
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Question by:CHI-LTD
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JRSCGI earned 500 total points
ID: 39960757
You might be able to determine this through the data contained in the SQL database for call records.  This can be queried and by checking the "oldest" date that has workgroup data; it would imply when it was created.

To investigate the SQL data access issues, check this ShoreTel page:
http://blog.shoretel.com/2012/12/shoretel-professional-services-custom-reports/
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by:CHI-LTD
ID: 39998430
didnt find the info
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