Phisical to Virtual conversion - Operation timed out

Struggling to convert a physical machine, running Windows 2003 R2 SP2, to our virtual infrastructure.

See screenshot attached.

Operation timed out
Running the converter on the local machine, because when running it from another machine, I'm getting the same error message.

Any suggestions?

See extract from log file attached

converter-gui-1.log
LVL 2
fulloutputAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)Connect With a Mentor VMware and Virtualization ConsultantCommented:
I would upgrade to 5.5 of converter and retry.

It's compatible with ESXi 5.1.
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Tony GiangrecoCommented:
I'd kill as many processes on the Physical system as possible to reduce resource usage and try doing the same on all VM's on the host box also.

It might also be caused by heavy network traffic or slow network adaptor speeds.
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pjamCommented:
I have also found out that it helps to uninstall any server specific Apps like HP Insight or Dell Array manager etc.
those will all be added to virtual and cannot run as it is virtual not hardware.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Have you disabled the firewall on the PC?

Have you tried converting to either directly to the server (ESXi) or vCenter Server?

Are you using 5.5 ?
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fulloutputAuthor Commented:
Hi Andrew,

Firewall is disabled on the machine.
What do you mean by converting to either directly to the server (ESXi) or vCentre?

Not sure what you mean by this? On the screenshot, in the IP field, thats the ESXi server IP. Does same if I change that IP to the vCentre server IP.

Currently on 5.1, converter is also 5.1.
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fulloutputAuthor Commented:
Ok, thank you. Lemme give that a try!
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Tony GiangrecoCommented:
Before running the conversion, make sure you can ping the host from the physical system.
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fulloutputAuthor Commented:
TG-TIS, yes, I can :) NIC speed is on 1Gb as well.
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gheistCommented:
ESXi firewall port was not open.

2014-03-27T14:45:39.125+02:00 [05600 error 'HttpConnectionPool-000000'] [ConnectComplete] Connect failed to <cs p:04a241f0, TCP:10.30.25.21:443>; cnx: (null), error: class Vmacore::TimeoutException(Operation timed out)
2014-03-27T14:45:39.125+02:00 [02704 error 'wizardController'] GetVimConnection has error while trying to connect (3), Error: Operation timed out
-->
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fulloutputAuthor Commented:
Already checked, and the port used in the log (443) was.
I get an open telnet prompt.

Any case, upgrading to version 5.5 seems to have done the trick. I have not done the conversion yet, will be sometime in next week. Just wanted to get past this stumbling block.

Thanks all involved. Andrew's suggestion was correct!
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