Solved

Exchange 2010: External contact is not shown in Outlook

Posted on 2014-03-27
5
672 Views
Last Modified: 2014-03-27
Hi all,
One external contact is now shown in Outlook. I checked that it was created in AD and in Exchange 2010 as a mail contact. It was also added to one distribution list. However, I could not see it in Outlook or in that distribution list.
Please give some advices.
Thanks,
0
Comment
Question by:dongocdung
  • 2
  • 2
5 Comments
 
LVL 15

Expert Comment

by:unknown_routine
ID: 39958813
In Outlook 2010 , only "your personal contacts" will show in My Contacts. After you add the external email addresses into Contacts in Exchange admin center, they can be found in Outlook 2010 by :

A:      Click Address Book on the top menu bar.
B:      Select Offline Global Address List from the Address Book drop down list.

If you want the external contacts to show in My Contacts tab, add them as your personal contacts in OWA or in Outlook.
0
 

Author Comment

by:dongocdung
ID: 39958837
I meant I did not see that contact in Address Book not My Contact. Event I searched for that contact in Offline Global Address list. In addition, I added that contact in distribution list in Exchange server but I did not see that contact in that list either.
0
 
LVL 9

Accepted Solution

by:
Ahmed786 earned 500 total points
ID: 39958934
Have you tried to create a normal test mail id and check that is reflecting in GAL ?

The OAB may take up to 24 hours if its cached mode. Are you sure the object isn't hidden from the GAL?
0
 

Author Comment

by:dongocdung
ID: 39958978
Yes, it is hidden from address book. Thanks,
0
 
LVL 9

Expert Comment

by:Ahmed786
ID: 39958990
Most Welcome
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question