Win 7 temp profile problem

I have one user on a business network (running 2003 SP2 servers) who keeps having login problems on his Win 7 machine. It's happened 4 time now, where he can't log in, and I have to log in as the admin, run regedit to recover his profile entry in the registry by renaming the temp profile created, and rename his old one back. He can then log in normally and everything is fine. And then it happens again in  few weeks. Does anyone have any idea what can cause this? I have attached a file with a screenshot off the registry entry that I have to change, and that might explain it better. Thanks for any feedback.

In the screenshot, the .bk entry is from the last time this happened, the .bak entry is his proper profile entry that I have to rename, and the other entry ending in 2493 is the temp profile entry just created.
BScott52Asked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
Tony GiangrecoConnect With a Mentor Commented:
Copy his docs and other important files to a safe location, delete his profile on the box and create a new one for him and copy his files back in.
0
 
Santosh GuptaCommented:
hi,

missing screen shot, also check if original profile is exist. if yes then rename it once and check.
0
 
BScott52Author Commented:
So you think it's a corrupt profile? I'll give it a try. Thanks for the feedback.
0
Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

 
Alex Green3rd Line Server SupportCommented:
Have you checked his roaming profile? If not then reset that as well, to find it go into AD and then check the profile tab
0
 
BScott52Author Commented:
I think I forgot to click on upload for the file
Registry.jpg
0
 
Mike RoeConnect With a Mentor Commented:
Here is a good link to Microsoft about this that has helped me with these issues

http://support.microsoft.com/kb/947215
0
 
BScott52Author Commented:
For alexgreen312: I am attaching the profile tab in AD. Not sure how to reset his roaming profile.
Profile.jpg
0
 
BScott52Author Commented:
Thx M Roe, I'll check it out.
0
 
Santosh GuptaCommented:
As per attcahed image, no roaming profile is configured.

rename the original profile and check.
0
 
Alex GreenConnect With a Mentor 3rd Line Server SupportCommented:
He's not got a roaming profile by the looks of that.

However looking at the other picture, that's called a "Hive" if you click it, click file, then unload hive, that'll unload it properly.

No idea why it's not unloading correctly in the first place though.
0
 
BScott52Author Commented:
Created new user profile this morning. Will monitor. Thanks for the feedback.
0
 
Tony GiangrecoCommented:
Glad I could help
0
All Courses

From novice to tech pro — start learning today.