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Setting up "Quarantine" mailbox in SBS 2011

Posted on 2014-03-27
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Last Modified: 2014-03-28
I am getting messages from Exchange as follows:
Subject: Delivery Notification - Re:

The message or an attachment did not reach the intended recipient(s).

  Subject: Re:( blah blah )
     From: abc@xyz.com
       To: def@mydomain.com
     Date: Wed, 26 Mar 2014 18:22:43 -0600

   Reason: Message contains an encrypted ZIP file
   Action: quarantine

How do I access this quarantine ? This is message from a trusted sender and we need it and they will not send un-encrypted files

I have created a user quarantine with a mailbox quarantine since I read that this mailbox is not created automatically. but how do I make sure the messages of this type end up there and can be viewed if necessary
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Question by:JPD153
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3 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39961199
SBS should have already setup the content filter, but the quarantine may not be configured.

This is the article on how to configure the quarantine mailbox:
http://technet.microsoft.com/en-us/library/bb123746(v=exchg.150).aspx

It should be a dedicated mailbox, rather than trying to use an existing one (like administrator or something like that)

This is how to recover the items from the quarantine mailbox:
http://technet.microsoft.com/en-us/library/aa998920(v=exchg.150).aspx

However if the quarantine mailbox was not setup but the content filter is setup to quarantine then the attachment is probably lost, because Exchange had no where to send it.

Simon.
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Author Comment

by:JPD153
ID: 39961534
Whenever I use the commands in either DOS mode or powershell like "Set-Contentfilter" or any other command mentioned in the article I get a response that it is not recognized command function or script.
What am I missing here ?
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Accepted Solution

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Simon Butler (Sembee) earned 2000 total points
ID: 39961838
You aren't using the right shell. You need to use Exchange Management Shell, not Powershell or a command Prompt.

Simon.
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