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Windows 8.1 Links after searching not working

Posted on 2014-03-27
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Last Modified: 2014-04-14
I am using the search option from the new Windows 8 screen.  I type in, for example, restore point.  It comes back with what I'm looking for i.e. "Create a restore point", but when I click on it - nothing happens. This is happening for other kinds of searches too.  

Anyone know what the problem is?
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Question by:WoodrowA
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Accepted Solution

by:
comfortjeanius earned 2000 total points
ID: 39959780
Press Ctrl+Shift+Esc

Find the “Microsoft Windows Search Indexer” and select this and  "End Task"

Navigate to C:\ProgramData\Microsoft\Search ======> Delete the "Data" folder

Skip when prompt to delete the edb.log

I hope this helps
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Author Comment

by:WoodrowA
ID: 39959960
Thank you for your response.

I followed your directions but when I try to delete the data file I get a message saying it can't be  deleted because it is already in use.  See attached file.
2014-03-27-121526.png
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LVL 14

Assisted Solution

by:comfortjeanius
comfortjeanius earned 2000 total points
ID: 39960018
That's is because the "Microsoft Windows Search Indexer" is running.  Instead of ending the task lets stop it.  It will restart on it's own.

windows key + r =======> type: services.msc ========> navigate to service "Windows Search" and stop and tried to delete the folder.  Once deleted restart the "Windows Search"

and skip the edb.log and  Windows.edb
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Author Comment

by:WoodrowA
ID: 39960170
I followed your instructions.  It worked as expected except that it did not give me an option or any reference to edb.log or windows.edb.  I re-started Windows Search but I still have the same problem -  When the item I want is found, clicking on it does nothing.

I rebooted my machine and tried again but still have the same problem.
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Author Comment

by:WoodrowA
ID: 39979449
Anyone else know what the problem might be?
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LVL 14

Assisted Solution

by:comfortjeanius
comfortjeanius earned 2000 total points
ID: 39983591
Let see if the Hot fix will assist you

http://support.microsoft.com/mats/windows_search/en-us

Go to Control panel  ------> Program and Features ------> Turn Windows features on or off ------>Uncheck "Window Search" and hit OK.

Restart when prompt.

If that does not work try this
NOTE:Backup the registry before making changes.

Windows key +r
Type: regedit and hit enter

Navigate: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
Right-click and Modify

Change the Entry "Start_SearchFiles" to value of 2 then click Ok

NOTE: If it is already the value of 2 change to 0 then back to 2; this will reset this entry.

Restart the computer afterwards.

If this does not work try this

Windows key +r
Type: regedit and hit enter

Navigate: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\

Delete the following folder: {ef87b4cb-f2ce-4785-8658-4ca6c63e38c6}

Afterwards restart.
0
 

Author Comment

by:WoodrowA
ID: 39996604
Thank you for you thoughtful and detailed help.  

For reasons unidentified, things are working now.  I'm not sure why.  I did not have to take advantage of your last suggestion, but I will file this (index it) for future reference.

Thank you again

Woody
0
 

Author Closing Comment

by:WoodrowA
ID: 39996606
Thank you very much
0
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39998817
no problem
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