Solved

Windows 8.1 Links after searching not working

Posted on 2014-03-27
9
484 Views
Last Modified: 2014-04-14
I am using the search option from the new Windows 8 screen.  I type in, for example, restore point.  It comes back with what I'm looking for i.e. "Create a restore point", but when I click on it - nothing happens. This is happening for other kinds of searches too.  

Anyone know what the problem is?
0
Comment
Question by:WoodrowA
  • 5
  • 4
9 Comments
 
LVL 14

Accepted Solution

by:
comfortjeanius earned 500 total points
Comment Utility
Press Ctrl+Shift+Esc

Find the “Microsoft Windows Search Indexer” and select this and  "End Task"

Navigate to C:\ProgramData\Microsoft\Search ======> Delete the "Data" folder

Skip when prompt to delete the edb.log

I hope this helps
0
 

Author Comment

by:WoodrowA
Comment Utility
Thank you for your response.

I followed your directions but when I try to delete the data file I get a message saying it can't be  deleted because it is already in use.  See attached file.
2014-03-27-121526.png
0
 
LVL 14

Assisted Solution

by:comfortjeanius
comfortjeanius earned 500 total points
Comment Utility
That's is because the "Microsoft Windows Search Indexer" is running.  Instead of ending the task lets stop it.  It will restart on it's own.

windows key + r =======> type: services.msc ========> navigate to service "Windows Search" and stop and tried to delete the folder.  Once deleted restart the "Windows Search"

and skip the edb.log and  Windows.edb
0
 

Author Comment

by:WoodrowA
Comment Utility
I followed your instructions.  It worked as expected except that it did not give me an option or any reference to edb.log or windows.edb.  I re-started Windows Search but I still have the same problem -  When the item I want is found, clicking on it does nothing.

I rebooted my machine and tried again but still have the same problem.
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 

Author Comment

by:WoodrowA
Comment Utility
Anyone else know what the problem might be?
0
 
LVL 14

Assisted Solution

by:comfortjeanius
comfortjeanius earned 500 total points
Comment Utility
Let see if the Hot fix will assist you

http://support.microsoft.com/mats/windows_search/en-us

Go to Control panel  ------> Program and Features ------> Turn Windows features on or off ------>Uncheck "Window Search" and hit OK.

Restart when prompt.

If that does not work try this
NOTE:Backup the registry before making changes.

Windows key +r
Type: regedit and hit enter

Navigate: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
Right-click and Modify

Change the Entry "Start_SearchFiles" to value of 2 then click Ok

NOTE: If it is already the value of 2 change to 0 then back to 2; this will reset this entry.

Restart the computer afterwards.

If this does not work try this

Windows key +r
Type: regedit and hit enter

Navigate: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\

Delete the following folder: {ef87b4cb-f2ce-4785-8658-4ca6c63e38c6}

Afterwards restart.
0
 

Author Comment

by:WoodrowA
Comment Utility
Thank you for you thoughtful and detailed help.  

For reasons unidentified, things are working now.  I'm not sure why.  I did not have to take advantage of your last suggestion, but I will file this (index it) for future reference.

Thank you again

Woody
0
 

Author Closing Comment

by:WoodrowA
Comment Utility
Thank you very much
0
 
LVL 14

Expert Comment

by:comfortjeanius
Comment Utility
no problem
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Ever wondered why Windows 8 and 10 don't seem to accept your GPO-based software deployment while Windows 7 does? Read on.
Detailed instructions on how to install an Access add-in in recent versions of Office and Windows (with screen shots)
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now