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Exchange 2013

Posted on 2014-03-27
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Last Modified: 2014-05-24
All mailboxes is on the Exchange 2010, and all is working fine.
I have installed an Exchange 2013, and they can see each other, and everything looks fine.
I have migrated a couple of test mailboxes to the Exchange 2013, and they cant connect through Outlook 2007.
The error is that there is no connection to Microsoft Exchange, and that Outlook has to be online.
If I on the LAN connect to the Exchange 2013 OWA with the moved users I can send and receive mail - the Exchange 2010 is still the HUB Transport server.

Off course I cant move the users mailboxes before this is solved, so please help me solve this.
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Question by:systemgruppen
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Expert Comment

by:Md. Mojahid
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What is protocol you used on your Outlook, RPC over HTTP or any other protocol?
a.    If you use RPC over HTTP, I suggest you use this tool to do a test, If there is any error, please paste here in your next post.
Exchange Remote Connectivity Analyzer
https://www.testexchangeconnectivity.com/
               
b.    If you are using MAPI or any other protocols, please check the firewall setting on your computer, disable firewall and anti-virus software to have a try.
     
3.    As you can sign into via OWA, this may problem on your Outlook. Please recreate the profile to have a try.
 
4.    Please check the event log on your desktop, if there is any error, please paste here in your next post.
 
Here is a related article for you, hope it helps:
 
Error messages when you try to connect Outlook 2007 to Exchange Server: "The action cannot be completed" or "Your Microsoft Exchange Server is unavailable" or "Cannot start Microsoft Office Outlook"
http://support.microsoft.com/kb/913843/en-us
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Author Comment

by:systemgruppen
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Thanks for your answer:

Here is my answers to your questions:

a. I dont get any specific errors, just time outs

b. Disabling the FW and antivirus does not help

3. Does not help to recreate profile

4. Here is something from the log:
Microsoft Outlook
There is no connection to the Microsoft Exchange. Outlook has to be online or have connection to perform the action.
P1: 350569
P2: 14.0.7015.1000
P3: 6xk3
P4:

I checked the link you posted, and searched the reg db, but I dont have a RPC folder under HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook
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Expert Comment

by:jose87
Comment Utility
Check the user account is locked , try resetting password.

Check client compatibility , upgrade to the latest Outlook service pack.

For Windows XP users ,if you are not using Outlook Anywhere for external users , keep the External url field for OA blank
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Accepted Solution

by:
systemgruppen earned 0 total points
Comment Utility
There is a problem with the certificat, so have installed an new wildcard and that has solved it.
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Author Closing Comment

by:systemgruppen
Comment Utility
Find out it had something to do with the certifikate
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