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Retention Policies Don't work with Outlook 2010 Home and Business

Posted on 2014-03-27
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Last Modified: 2014-03-28
I was wondering why my retention policies weren’t working. That’s what pointed me to the link below. I'm being told that I should be able to use retention policies with Microsoft Office Home and Business when it clearly states that it doesn't work with Office Home and Business. Am I missing something?

http://office.microsoft.com/en-us/outlook-help/license-requirements-for-personal-archive-and-retention-policies-HA102576659.aspx?CTT=5&origin=HA101861782

Thanks,
Alex
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Question by:jambear
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Expert Comment

by:Simon Butler (Sembee)
ID: 39961135
Who is telling you that certain features should work with Home and Business?
Unless it was Microsoft, then you have been given wrong information. You need the licence has outlined on the page you have linked to.

Simon.
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Author Comment

by:jambear
ID: 39961357
Thanks for the response. Below is a response that I received from someone on a different forum. I was looking for a way to empty the deleted items folder for all users. I ran into the same requirement issue with the admin templates also. I thought I may have missed something.

"Outlook Home and Business works with all templates. We use them all of the time.

Emptying the folder can be done by setting a GP to delete the items in the folder. I recommend asking your system Admin how to set up Outlook and Exchange to do as you wish or how to set up GP to do this.  We never do it with a script.

To empty the deleted items (retention policy) you need to set the rules on Exchange or use and archiving rule in Outlook.  Neither can be done with script and both can be done by GP."
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Simon Butler (Sembee) earned 500 total points
ID: 39961374
The other source is wrong at least and is probably breaking the licence agreements for Exchange and Outlook.

You have seen the correct source for what is possible, those are your options. If you want to use the tags then you need to upgrade.

Simon.
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Author Comment

by:jambear
ID: 39961392
Thanks for your response. This dude is just making things up. All I did was post about a powershell command that could empty the deleted items folder. He goes off about hiring a trained professional. LOL.

Thanks again,
Alex
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