camtz
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Microsoft Outlook
Hi, I use Microsoft Outlook on my laptop and unliked Windows XP, I have not been able to add additional folders other than the ones created when I transferred my information from XP. Let me explain; on the left of my window it starts out with:
Home
Inbox
Drafts
Sent Items
Deleted Items
Carlos
Family
Friends
etc., etc.
Please see attached screenshot. It is here (in this area under Carlos) that I would like to add additional folders but have not been able to do it. Can someone give some pointers please?
Thanks
Screen-Shot.jpg
Home
Inbox
Drafts
Sent Items
Deleted Items
Carlos
Family
Friends
etc., etc.
Please see attached screenshot. It is here (in this area under Carlos) that I would like to add additional folders but have not been able to do it. Can someone give some pointers please?
Thanks
Screen-Shot.jpg
Try opening outlook in safemode,
Start --> Run --> outlook /safemode
If you didn't faced any issue, there may be chances of thrid party addins. Disable addins and check.
Further torubleshooting you can refer below MS Thread.
http://social.technet.microsoft.com/Forums/office/en-US/47bdbdeb-b9f3-4f33-979e-c15b94bc96db/cannot-create-new-folders-in-outlook
Start --> Run --> outlook /safemode
If you didn't faced any issue, there may be chances of thrid party addins. Disable addins and check.
Further torubleshooting you can refer below MS Thread.
http://social.technet.microsoft.com/Forums/office/en-US/47bdbdeb-b9f3-4f33-979e-c15b94bc96db/cannot-create-new-folders-in-outlook
ASKER
Alan Hardisty, I did what you said and it did create a new folder but it's not a main (independent) - stand alone folder like the others. It is inside of Carlos (a sub-folder) and that is not what I want. Any other suggestions?
Manjunath Sullad, I looked at the link and it didn't seem to help those that tried it and I really don't know enough to fool with the Registry.
Manjunath Sullad, I looked at the link and it didn't seem to help those that tried it and I really don't know enough to fool with the Registry.
Okay - so Select the Inbox at the top and repeat what you did and it should create it in the same level as the Carlos.
Alan
Alan
ASKER
Alen, I selected the Inbox as you suggested, right clicked it and created a new folder but, it's not at Carlo's level. It shows up directly under the Inbox as a sub-folder.
Folders are displayed alphabetically, so if you want a folder to be displayed under Carlos, it needs to be named so that it follows alphabetically.
Create one called Carpet as a test. That should appear under Carlos.
Alan
Create one called Carpet as a test. That should appear under Carlos.
Alan
ASKER
I know that they are listed alphabetically. What you are not getting is that no matter which folder I click on whether it's the Inbox or Carlos, the new folder that is created becomes a Sub-Folder to that folder. Look at the attachment. What I want to do is add more independent folders like Carlos - not sub-folders.
Screen-Shot.jpg
Screen-Shot.jpg
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ASKER
Thanks for hanging in there with me. THAT DID IT.
You're welcome - sorry it took me a while to get there.
Thanks for the points.
Alan
Thanks for the points.
Alan
Alan