Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Microsoft Outlook

Posted on 2014-03-27
10
209 Views
Last Modified: 2014-03-29
Hi, I use Microsoft Outlook on my laptop and unliked Windows XP, I have not been able to add additional folders other than the ones created when I transferred my information from XP.  Let me explain; on the left of my window it starts out with:

Home
   Inbox
   Drafts
   Sent Items
   Deleted Items

   Carlos
   Family
   Friends
etc., etc.
Please see attached screenshot.  It is here (in this area under Carlos) that I would like to add additional folders but have not been able to do it.  Can someone give some pointers please?
Thanks
Screen-Shot.jpg
0
Comment
Question by:camtz
  • 5
  • 4
10 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 39960336
Click on the Carlos folder to select it, then right-click it and choose New> Folder.  Name the folder, click OK and that should set you up a new folder.

Alan
0
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39960805
Try opening outlook in safemode,

Start --> Run --> outlook /safemode

If you didn't faced any issue, there may be chances of thrid party addins. Disable addins and check.


Further torubleshooting you can refer below MS Thread.

http://social.technet.microsoft.com/Forums/office/en-US/47bdbdeb-b9f3-4f33-979e-c15b94bc96db/cannot-create-new-folders-in-outlook
0
 

Author Comment

by:camtz
ID: 39961911
Alan Hardisty, I did what you said and it did create a new folder but it's not a main (independent) - stand alone folder like the others.  It is inside of Carlos (a sub-folder) and that is not what I want. Any other suggestions?

Manjunath Sullad, I looked at the link and it didn't seem to help those that tried it and I really don't know enough to fool with the Registry.
0
Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 39961939
Okay - so Select the Inbox at the top and repeat what you did and it should create it in the same level as the Carlos.

Alan
0
 

Author Comment

by:camtz
ID: 39963153
Alen, I selected the Inbox as you suggested, right clicked it and created a new folder but, it's not at Carlo's level.  It shows up directly under the Inbox as a sub-folder.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 39963545
Folders are displayed alphabetically, so if you want a folder to be displayed under Carlos, it needs to be named so that it follows alphabetically.

Create one called Carpet as a test.  That should appear under Carlos.

Alan
0
 

Author Comment

by:camtz
ID: 39963920
I know that they are listed alphabetically.  What you are not getting is that no matter which folder I click on whether it's the Inbox or Carlos, the new folder that is created becomes a Sub-Folder to that folder.  Look at the attachment.  What I want to do is add more independent folders like Carlos - not sub-folders.
Screen-Shot.jpg
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 39964073
Okay - so if you click on Home and then repeat the File> New> Folder.  Does that give you what you are looking for?

Alan
0
 

Author Closing Comment

by:camtz
ID: 39964351
Thanks for hanging in there with me.  THAT DID IT.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 39964354
You're welcome - sorry it took me a while to get there.

Thanks for the points.

Alan
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Have you ever had the experience that you had to follow 10 steps over and over again every time when you need to nicely forward an important email to your manager? Fear no more! With the help of the Quick Steps feature in Outlook 2010, your old chor…
This article will show you how to use shortcut menus in the Access run-time environment.
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question