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Outlook Anywhere & SSL Issue

Posted on 2014-03-28
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Last Modified: 2014-07-01
Hey Guys,

I am having an issue with Microsoft Exchange 2010 Service Pack 3 running on Windows Server 2008 Enterprise Edition R2.

My internal domain is abcompany.com. My internal users as well as OWA and ActiveSync are working without any problems.

My only issue is the fact that I cannot be able to make Outlook Anywhere work externally to the network. Internally it seems to be working ok.

I have got a SSL Certificate from GoDaddy for the domain mail.abcompany.com.

I have attached a picture of the EXRCA along with this email. Would be of great help if I can get support on this.

Thanks.

Guru
Exrca.png
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Question by:Gurvinder Bharya
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Simon Butler (Sembee) earned 500 total points
ID: 39960985
It is failing over Autodiscover.
The first failure, which will be to https://example.com/autodiscover/autodiscover.xml is expected. However do ensure that there isn't anything on your public web site that actually returns data on that address. Some control panels have an Autodiscover functionality that gets in the way.

Do you have Autodiscover.example.com pointing to your Exchange server? If not then you need to configure that, which will allow Outlook Anywhere to work correctly.

Simon.
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by:Gurvinder Bharya
ID: 39963449
Hey Simon,

Thanks for the reply. I can confirm that autodiscover.abcompany.com is actually pointing to my exchange server.

I believe i wouldve had an issue with resolution when I ping autodiscover.abcompany.com.

Any other suggestions?

Guru
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39964016
You need to look at the certificate that is being presented when you browse to Autodiscover.example.com to see if it is your current correct certificate.

Simon.
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