Solved

Exchange 2010 Public Folder permission not taking effect when adding new users.

Posted on 2014-03-28
11
2,369 Views
Last Modified: 2014-04-06
I have added a new user and garnted him the Editor right in Exchange public folder management console but the change is not reflecting in the users outlook 2010 client. Normally the change on the server should take 2 hours but even after 2 days has gone by the permission for the public folder in the user's outlook client continue to display "Author" and not "Editor". I have even tried removing the the permission and adding it via exchange management shell but still not reflecting the change in the outlook client.
I have 2 DCs and 2 mailbox exchange mailbox servers. Both exchange and one DC are virtual servers.


Regards,

LealIT
0
Comment
Question by:LealIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 5
11 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39960990
If you look at the properties of the public folder from another user who has permissions, what does that show?

Simon.
0
 

Author Comment

by:LealIT
ID: 39960996
Other user who have permission of "Editor"
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39961004
You need to use someone who has Owner permission, which will show you all of the permissions. If you just look at another user who has less than owner then all you see is their own permissions.

Simon.
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 

Author Comment

by:LealIT
ID: 39961072
I Did give the permission using the domain admin account which is also the owner of the public folder. All other user that were explicitly  granted permission have editor permission. Anyboby else not explicitly granted permission have Author permission.
Now all existing users that appear in the permission list in PFMC have Editor permission when checked in their outlook client.
Now i have given same permission to a new recruit on the server but that is not reflecting on the client outlook 2010.


Hopes its a bit clearer now.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39961184
I know exactly what you did.
What I want you to do is look at the permissions of the folder through Outlook with a user who has Owner permissions. That will confirm if the permission is being seen by the clients correctly. The key bit here is to look at the folder with OUTLOOK, not public folder management tools on the server.

Simon.
0
 

Author Comment

by:LealIT
ID: 39961336
Ok cool and resolved but i'm not grasping the concept here.

So i log on to a pc with the account is the owner of the public folder and under permission i could see permissions for all the users except the new ones that i added on the Exchange Public folder management console.
It was only after i added the user there with the account of the owner of the Public folder and then checked it on the user's outlook that the permission got applied. This was instantaneous.

I followed the technet article below to add permission but the article describes giving the permission on EXchange server PFMC and does not anything about completing the permission assignment in outlook.
http://technet.microsoft.com/en-us/library/aa998834(v=exchg.141).aspx


So was i going at it the wrong way?

I mean should i have just given the permission in outlook with the account of the owner and not even touch the permission on the exchange server or both is required?


I hope you can shed some light about the above cause technet did not seem to have gone the additional mile explaining this.


Thanks for your promt response.


Regards,

LealIT
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39961381
I rarely, if even assign permissions using Exchange. I do almost all public folder management tasks through Outlook, including the creation of the public folder and then the assignment of the permissions. The main reason I do that is because I can then create the different types of folders.

However, the article you have posted is correct, and that process should have worked. Do you have multiple public folder databases at all? It could be a replication delay.

It may also be a problem with the folder itself, check if you can use PF management console to assign permissions on other folders.

Simon.
0
 

Author Comment

by:LealIT
ID: 39961531
Hi Simon,

Yes we do have multiple public folder databases. I have attached a snapshot of my public folders database replication setting.  When the option to "use public folder database replication scheduled is ticked" they dropdown menu for selecting the time for replication displayed Never Run and is grayed out.

Should this option be unticked and a replication time ie: "always run" be selected?

I will also try applying permissions with the PF management console to assign permissions on other folders like you suggested so a to know if the problem is with the folder itself.

I will post my findings once done.



Regards,


LealITpublic folder database replication setting
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39961841
You need to look at the properties of the public folder database itself.
That is the "master" replication setting, which should ideally be set to always run.

Simon.
0
 

Author Comment

by:LealIT
ID: 39971592
Hi Simmon,

I have set the replication on all my public folders to "always run" and after also tried applying permissions with the PF management console to assign permissions on other folders like you suggested so a to know if the problem is with the folder itself.
I have the same issue with as before, the permission set on the PF management console does not reflect in the client outlook.
If i assign the same permission in outlook with the owner account the permission is assigned instantly.

Since the permission applied instantly in outlook but not in the PFMC, i thinking that there is something else broken in my public folder other that replication.

Any ideas how i could fix my PFMC permission assignment issue?
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39975552
This isn't a problem I have seen.
You need to check whether it applies to another user logging in to the Exchange server with the correct permissions. That will confirm if it is a problem with the user profile or the tool. If it happens with someone else then it might be a tool issue.

Is the server fully up to date?

Simon.
0

Featured Post

MIM Survival Guide for Service Desk Managers

Major incidents can send mastered service desk processes into disorder. Systems and tools produce the data needed to resolve these incidents, but your challenge is getting that information to the right people fast. Check out the Survival Guide and begin bringing order to chaos.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes my battle tested process for setting up delegation. I use this process anywhere that I need to setup delegation. In the article I will show how it applies to Active Directory
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…
This video shows how to use Hyena, from SystemTools Software, to update 100 user accounts from an external text file. View in 1080p for best video quality.

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question