Solved

Map Network Drive option not working

Posted on 2014-03-28
7
602 Views
Last Modified: 2014-04-07
When right clicking 'Computer' and selecting 'map network drive' nothing happens. Even when opening up 'Computer' and selecting the map network drive option nothing happens.

So far we've tried

Safe mode
Repair from disk
Logging on with other profiles

Apart from re-imagingthe machine, which we want to try and avoid I'm a bit stuck. Any help would be appreciated.

Thanks
0
Comment
Question by:r_packs
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
7 Comments
 
LVL 9

Expert Comment

by:djsharma
ID: 39961191
Run : secpol.msc
Local security policy windows will be open.
Choose Security Options and then Network Security.
Go to LAN Manager Authentican Level
Set it to Send LM & NLTM, use NTMLv2 session.

Hope this will resolve your issue
0
 
LVL 44

Expert Comment

by:Darr247
ID: 39961231
To what type of network does the Network and Sharing Center say you're connected?
(i.e. Public, Private or Work)
0
 
LVL 44

Expert Comment

by:Darr247
ID: 39961246
That security policy fix is for OTHER machines to be able to be mapped (it would be applied to all the other machines), by the way... not for your machine to be able to open the Map Network Drive dialog.
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 

Author Comment

by:r_packs
ID: 39961383
Hi there,

It's already set to Send LM & NLTM, use NTMLv2 session.

Darr247 - it's on a domain network.

Thanks
0
 
LVL 44

Accepted Solution

by:
Darr247 earned 500 total points
ID: 39963157
If you click the 'start' orb, type in cmd, hold down a Ctrl key and a Shift key, hit Enter and release all 3 keys, then answer Yes to the UAC prompt... can you map a drive using the syntax
net use x: \\hostname\path\
or
net use x: \\ip.add.re.ss\path\
(where 'x' = the drive letter you want to map the path as)
or does that fail, too?
0
 

Author Closing Comment

by:r_packs
ID: 39982746
Thanks it worked!
0
 
LVL 44

Expert Comment

by:Darr247
ID: 39982881
If that works in an Administrator window, but the same command[s] won't work from a regular command window, then the root cause of the Map network drive... dialog not appearing for you would appear to be related to the User account level.  e.g. can a member of the Super Users group get the dialog to appear?  Can a member of the Administrators group get the dialog to appear?
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question