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Exchange 2010 Database shows mounted but no properties

Posted on 2014-03-28
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Last Modified: 2014-04-06
Greetings,

Had an exchange server fail the other day. Databases failed over to other server, except the public folder database. Server back up. Public folder database shows mounted again but no properties and when sending an email to an account in the database, an email is received stating the account does not exist in AD. I was able to check the exchange server but not AD. Exchange did not show he email account under mailboxes. Couldn't check AD but will.

Any suggestions on dismounting and remounting the database? Will that perhaps have the account show back up?

Thanks
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Question by:rpliner
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7 Comments
 
LVL 7

Author Comment

by:rpliner
ID: 39963797
Account not in AD. Dismounted and remounted public folder database - nothing.
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LVL 31

Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 400 total points
ID: 39964544
Any errors in the Event Logs?

If you go to the EMC Tools and review Public Folder Management, are you seeing folders?
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LVL 7

Author Comment

by:rpliner
ID: 39964912
Thanks for the reply. I didn't think to check public folder management. I do see the database on the drive with the date of the server failure. Nothing in logs.
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LVL 7

Author Comment

by:rpliner
ID: 39965113
both system and default folders are listed, as well as all subfolders. I can go into the properties of each and all tabs are there and properties are still configured. There is no parent path listed. Database shows mounted in EMC.
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LVL 7

Accepted Solution

by:
rpliner earned 0 total points
ID: 39969852
found this

http://terenceluk.blogspot.com/2013/03/exchange-server-2010-mail-enabled.html

among other resources with the same info. going to try later
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 39970974
Glad you found a solution!
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LVL 7

Author Closing Comment

by:rpliner
ID: 39981035
solution in link seems to be the preferred method of dealing with this. awarded some points to diggisaur for at least responding.
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