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Exchange 2010 Multi-Mailbox Search

I am trying to search across all DBs in Exchange 2010 using the ECP. I get to the discovery section and click on 'New' to start a search, but for some reason I cannot enter any text. Please see attached image for reference.

Please trust that I have gone thru all the obvious stuff such as a bad keyboard, clicking on the correct window, etc. I am able to type in the other fields, but just not the one I need.

Please advise! Thanks!multi-mailbox search png
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education-dynamics
Asked:
education-dynamics
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2 Solutions
 
Simon Butler (Sembee)ConsultantCommented:
Exactly what version and rollup of Exchange 2010 is it, and which browser are you using?

Simon.
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education-dynamicsAuthor Commented:
The version is 14.2 (Build 247.5).  I have tried both IE and chrome browsers. I'm pretty sure I have the CALs required.
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Simon Butler (Sembee)ConsultantCommented:
CALs are bits of paper - so whether you have them or not doesn't matter.
Exchange 2010 SP2 (which you are on) goes end of life next month, you need to upgrade to SP3 as soon as possible.

Saying that you have tried both IE and Chrome doesn't really help, because the behaviour of the web tools differs on versions. For example for IE11 support you need to be on SP3 with the latest rollup.

Simon.
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education-dynamicsAuthor Commented:
Seems strange that Multi-Mailbox search has been around for a while and yet it has such stringent browser requirements.

Anyways, I'll look into the upgrade
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Simon Butler (Sembee)ConsultantCommented:
It isn't that feature that has the requirements, it is OWA in general.
Basically if you have upgraded your browser you need to have Exchange upgraded as well - it is the browser that is the problem, not Exchange.

Simon.
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education-dynamicsAuthor Commented:
Still looking
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